Rick Hendrick BMW
Charleston, SC
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Mr. Lee and staff were helpful and answered all my questions. Excited that they were able to get my service appointment scheduled within the week I called. questions. Excited that they were able to get my service appointment scheduled within the week I called. More
I would recommend James Kerr to anyone purchasing a car. He was fantastic to work with and made my car purchase very easy. The dealership answered all my questions and concerns honestly and quickly. A ve He was fantastic to work with and made my car purchase very easy. The dealership answered all my questions and concerns honestly and quickly. A very nice buying experience. Keep up the great work. More
Great customer service team. Service writer Alli Mattison was exceptional and all services requested were provided in a timely fashion. Top quality customer service! Service writer Alli Mattison was exceptional and all services requested were provided in a timely fashion. Top quality customer service! More
Great service. Customer service was 10 out of 10. My service advisor and his team explained everything and made sure my authorization was received before any work Customer service was 10 out of 10. My service advisor and his team explained everything and made sure my authorization was received before any work was accomplished. More
Our salesperson, Teresa, was absolutely wonderful! I would recommend her to anyone! She was courteous, thorough in answering all of our questions and did not use a high pressure sales technique. I would recommend her to anyone! She was courteous, thorough in answering all of our questions and did not use a high pressure sales technique. More
Great attention to the customer from the moment you approach the door. Well organize and commit to a time table. My service advisor was great. The information provided for the service performed is grea approach the door. Well organize and commit to a time table. My service advisor was great. The information provided for the service performed is great clear explanation supporter by the video. Have taken my cars to Rick Hendrick BMW for the last 15 years. More
Nicole is a superstar in the service department and I’ve not had a bad experience at the dealership from time of purchase though the warranty period not had a bad experience at the dealership from time of purchase though the warranty period More