Rick Hendrick BMW

Rick Hendrick BMW is all about customers and satisfaction. They work hard to make it easy and there is no hard sell. I found the perfect car for me in a city far away and asked them to go grab i satisfaction. They work hard to make it easy and there is no hard sell. I found the perfect car for me in a city far away and asked them to go grab it for me and they did. Great collaborators! Great team and service. Been a loyal customer for years and won’t go anywhere else! More

Dustin Johnson was great to work with. Friendly, knowledgeable and professional. This was my first BMW service experience and it went well. Friendly, knowledgeable and professional. This was my first BMW service experience and it went well. More

Teresa Troutman is an exceptional salesperson-very knowledgeable, thorough, professional and efficient. More importantly she is an outstanding human being who helped me for the first time in 2020 when knowledgeable, thorough, professional and efficient. More importantly she is an outstanding human being who helped me for the first time in 2020 when we leased a new car in Charleston. She made sure we had the vehicle with all our specifications delivered straight from the factory and on time for our son's wedding. Although I moved to NC, and the dealerships here were very interested in buying my 2021 car with < 4000 miles , I specifically chose to come back to Teresa Troutman. Teresa, where ever in the country you may have been I would have sought you out for the this - am grateful to you not only for your expertise but your sensitivity in dealing with my personal situation both in 2020 and now and having the car driven and delivered to me at home. In three years time you can be sure I will come back to do business with you once more! And hopefully for many years to come . Appreciate all your help ! A special thanks also to the two young men who brought my car up here. Best Wishes, VR- More

Professional, efficient, respectful of customer’s time and a great attitude. I felt valued as a customer. Waiting area very comfortable. and a great attitude. I felt valued as a customer. Waiting area very comfortable. More

Very prompt repair of chip damage rendering car un-drivable. Pleasant as well as competent. un-drivable. Pleasant as well as competent. More

james kerr is a very knowledgeable salesperson with a winning personality. found the perfect car and had it shipped in within 24 hours. winning personality. found the perfect car and had it shipped in within 24 hours. More

Great service, great results, very easy to work with! Nicole Floegel is my service advisor and she is the best! Nicole Floegel is my service advisor and she is the best! More

Terrific with customers , honest and work hard to please the customer Very informed and knowledgeable the customer Very informed and knowledgeable More

Nothing short of fantastic! Nicole found out what I needed, worked with me on the logistics of getting it back. For the repair it was in the shop and out of the shop, Ed thank y Nicole found out what I needed, worked with me on the logistics of getting it back. For the repair it was in the shop and out of the shop, Ed thank you for your attention to detail and swift repair. I am amazed at how quick I got my vehicle back. I could not ask for a better experience. Thank you for taking care of my 330. 10 of 10 would recommend to anyone needing service. More

I would say the service was very vanilla. I’m not sure if they ultimately solved the problem or not I’m not sure if they ultimately solved the problem or not More