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Rick Hendrick BMW

Charleston, SC

4.8
1,046 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,046 reviews

March 11, 2024

Always a good experience from the telephone, to the door, to (any) waiting, to exit the dealership. Would highly recommend More

by Godiva1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 21, 2024 -

Rick Hendrick BMW responded

Godiva1959, we are so happy to read such a great review about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2024

Very professional and punctual. I do appreciate the walk around videos - they really explain a lot about the service that was performed. More

by Mr. Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Mar 21, 2024 -

Rick Hendrick BMW responded

Mr. Matt, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2024

Provided loaner car while I was waiting so could run errands. Car repairs finished ahead of time which is nice. More

by sewelltc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 21, 2024 -

Rick Hendrick BMW responded

Sewelltc, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 09, 2024

Great dealership, clean showroom, warm & friendly. ..talented people in all departments, professional and knowledgeable about their "Brand". The follow up was even better as I'm trying to understand More

by wdex3k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom, Andrew & Seth were all great, Steve Prescott, Trae Glidewell, Steven Hilburn, Ian Chaderton
Mar 21, 2024 -

Rick Hendrick BMW responded

Wdex3k, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2024

Salesman Sam and service Tyvon both are great! Highly recommend them both for sales and service. More

by deniseincharleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Morrow, Jared Young, Taron Graves
Mar 21, 2024 -

Rick Hendrick BMW responded

Deniseincharleston, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2024

This dealership always provides prompt, thorough service at a reasonable price. They stand behind their work. The serviced writers listen to you and the techs do a great job. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Mar 21, 2024 -

Rick Hendrick BMW responded

Hi Keith, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

Steven and Strom were great. I knew what I was looking for and they made the process quick and easy More

by twellman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn
Mar 21, 2024 -

Rick Hendrick BMW responded

Twellman, we are so happy to read such a great review about Rick Hendrick BMW! Thank you, and have a fantastic day!

March 07, 2024

All aspects of the transaction were handled with patience and professionalism, and knowledge. The salesman no doubt was intent on selling a car; however, never pressured to “close” and was nothing but polit More

by prb.bell
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams
Mar 12, 2024 -

Rick Hendrick BMW responded

Prb.bell, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks for taking the time to leave us this information about your recent visit. Take care!

March 04, 2024

Staff are always friendly and helpful. I feel welcome every time I go there. The service quality is wonderful. More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Mar 12, 2024 -

Rick Hendrick BMW responded

Heather.c.long, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

Fabulous serice experince and i am a past Mercedes Benz owner for 40 years!!! Excellent More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ballou, Keith Giacobe
Mar 12, 2024 -

Rick Hendrick BMW responded

Hi Macon, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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