Rick Hendrick BMW

My service advisor (Taron Graves) customer service and professionalism was outstanding. He kept me updated on the status of my vehicle. I had a wonderful experience dealing with Mr Graves. I will definite professionalism was outstanding. He kept me updated on the status of my vehicle. I had a wonderful experience dealing with Mr Graves. I will definitely come back for my next service. More

Excellent service experience. Entire staff was attentive and did their best to make it a quick and smooth transaction! Entire staff was attentive and did their best to make it a quick and smooth transaction! More

Great buying experience from the test drive to the negotiation process. Frank and his team were helpful in answering questions. Love the car as well! negotiation process. Frank and his team were helpful in answering questions. Love the car as well! More

Outstanding sales experience, seamless and smooth process! Onsite inventory was great and had many options. Outstanding sales team & process! Really truly work as a team and put the customers nee process! Onsite inventory was great and had many options. Outstanding sales team & process! Really truly work as a team and put the customers needs/wants at the forefront! All the staff we spoke with were excellent!! Knowledgeable, listened to and executed on our requests, answered all questions and never rushed us. Appreciated their honesty and hard work! Hopefully we won’t leave any names off… many thanks to Teresa Troutman, Alex Green, Sam Morrow, Adam Ballou, and Storm More

Great sales experience! Sam Morrow was great to work with, very helpful and knowledgeable. Very patient with all of our questions and helped me find the perfect car. Great i Sam Morrow was great to work with, very helpful and knowledgeable. Very patient with all of our questions and helped me find the perfect car. Great inventory, smooth transaction and great to work with. Would highly recommend this Hendrick group. More

All good. Jon Bennett was super. So was Alex Greene. Got the car I wanted very fast. Jon Bennett was super. So was Alex Greene. Got the car I wanted very fast. More

Very professional and helpful team. Knowledgeable. Quick. Transparent. Excellent communications. Go above and beyond every time Knowledgeable. Quick. Transparent. Excellent communications. Go above and beyond every time More

I just had a flat tire that needed replacing which I’ve had done here before but my bmw rep was not as friendly and overly helpful as usual. I was a little taken back by it as I had a question about someth had done here before but my bmw rep was not as friendly and overly helpful as usual. I was a little taken back by it as I had a question about something but he did not listen to what I said even after saying it twice. The video cut off what the tech was saying and my tech rep just. Lee it off twice that the inspection video is just not as long for a tire replacement. But I’ve had it done before and it was different. I just expected to be listened to a bit more. More

The staff was Very hospitable and knowledgeable. I was overly impressed with the video you guys sent. Very very impressive I was overly impressed with the video you guys sent. Very very impressive More

As always, they devoted as much time to me and my car as I could possibly expect.. I could possibly expect.. More