Rick Hendrick BMW

Dustan Johnson is my service advisor. He takes such good care of me and my car. I have always been 100% pleased with him He takes such good care of me and my car. I have always been 100% pleased with him More

Terrible experience. Only positive was Allie the service representative. BMW needs to a better job of standing behind their vehicles. Never will buy a BMW again. The repo Only positive was Allie the service representative. BMW needs to a better job of standing behind their vehicles. Never will buy a BMW again. The report of the diagnostic of my vehicle was inaccurate and they even left off the caps for my high and low coolant lines. Loaner car has a cracked windshield that went half way accross the windshield and it was filthy for a new 2025 car. Called BMW North American and was mislead as to a recall by the first rep and the second was combative and rude. Please go back and listen to the “conversation”. Do better More

All persons treated us with respect and courtesy! They were very knowledgeable and efficient. We had a great relationship with them and a great buying experience !! They were very knowledgeable and efficient. We had a great relationship with them and a great buying experience !! More

I recently had the most pleasant car buying experience with Allison Barry at Hendrick BMW. I will definitely return to her when it is time to buy my next BMW. with Allison Barry at Hendrick BMW. I will definitely return to her when it is time to buy my next BMW. More

Amazing dealership. Everyone helpful and friendly. Service dept outstanding. Do not mind getting car serviced since its such a pleasant experience Everyone helpful and friendly. Service dept outstanding. Do not mind getting car serviced since its such a pleasant experience More

Had a wonderful experience with Rick Hendrick BMW, Charleston, and particularly with my sales rep, John Fulp. He was very thorough, responsive, and prompt. I recommend asking for John Fulp if you are Charleston, and particularly with my sales rep, John Fulp. He was very thorough, responsive, and prompt. I recommend asking for John Fulp if you are in the market for a "new to you" BMW. More

I drive two hours to service my car at Rick Hendrick BMW because I trust them and they have always taken care of me and my car. The staff is professional and friendly. The facilities are clean and the work because I trust them and they have always taken care of me and my car. The staff is professional and friendly. The facilities are clean and the work is everything I expect. Special kudos to Terry and to Daniel, my advisor, for making me feel like family. More

Hendrick BMW service department was kind and welcoming. This was my first visit. The entrance was clean. George, Geri and Dustin were friendly and well-organized. The customer waiting area was pleasant and This was my first visit. The entrance was clean. George, Geri and Dustin were friendly and well-organized. The customer waiting area was pleasant and work was accomplished in a timely manner. A great dealership. More

Convenient time hours, great check up video, nice and clean rest area, nice curtesy people clean rest area, nice curtesy people More

Great experience purchasing and servicing our X5 so far! ! We would recommend them without reservation. ! We would recommend them without reservation. More