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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,167 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,167 reviews

February 03, 2025

Excellent service, Dan is an exceptional representative! ! Quick, reliable and user friendly. Excellent service dept, mechanics top notch….. More

by Fdudas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe, Daniel Lee
Report | Print
Feb 18, 2025 -

Rick Hendrick BMW responded

Hi Fdudas50, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

February 02, 2025

Professional, respectful, and a steadfast group of people at Rick Hendrick BMW in Charleston, South Carolina. The experience was exceptional. The staff listen carefully to my needs, which made the entire pro More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Allison Barry
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Feb 18, 2025 -

Rick Hendrick BMW responded

Steve, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

January 30, 2025

Very responsive and easy to deal with in the purchase of a new X1 and trade-in More

by mtullis55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Sam Morrow
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Feb 03, 2025 -

Rick Hendrick BMW responded

Hi Mtullis55, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We hope to be of service to you again in the future. Have a great day!

January 30, 2025

Service advisor Keith was very knowledgeable, service technician Ed Meredith did an excellent job including a video summarizing the services performed. Communication from the dealer was excellent. Dropof More

by reesejacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Meredith, Keith Giacobe
Report | Print
Feb 03, 2025 -

Rick Hendrick BMW responded

Reesejacobs, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 30, 2025

Professionalism, courteous and timely. Customer service provided was responsive and positive. Appreciate great service extended during my visit. More

by Glnw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Report | Print
Feb 03, 2025 -

Rick Hendrick BMW responded

Glnw5, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Thanks again for the recommendation, and have an amazing day!

January 29, 2025

James Kerr was my sales associate and he was extremely professional and friendly too. With his excellent guidance I am very happy with my purchase. I would highly recommend him and I’ll definitely be back More

by Lynnclark826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Keaton , James Kerr
Report | Print
Jan 31, 2025 -

Rick Hendrick BMW responded

Lynnclark826, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

January 29, 2025

My service advisor, Chad, kept me informed every step Of the way. He made sure I knew the problems and costs. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Report | Print
Jan 31, 2025 -

Rick Hendrick BMW responded

Hi Debra, thank you so much for your positive comments about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 29, 2025

Dustin Johnson was as always very helpful and professional. He kept us up to date even during the snow storm. More

by helen.kiawah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Jan 31, 2025 -

Rick Hendrick BMW responded

Helen.kiawah, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2025

Called from out of state on a car. Josh and Strom were great to work with. Car exactly as described. Went the extra mile to make sure I was completely satisfied. Would recommend! More

by i4driver2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Steele
Report | Print
Jan 31, 2025 -

Rick Hendrick BMW responded

I4driver2025, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2025

My service advisor, Chad, made sure that I was informed off the repairs and costs. He was great More

by Debra
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Report | Print
Jan 31, 2025 -

Rick Hendrick BMW responded

Hi Debra, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

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