Rick Hendrick BMW

Excellent first experience with RH BMW. From Nicole to the service tech who provided a video review of the car, customer service was friendly and professional. From Nicole to the service tech who provided a video review of the car, customer service was friendly and professional. More

Totally excellent customer service for our emergency tire replacement needs. Dustin was the best and helped us get in and out quickly and back on the road to Charlotte. replacement needs. Dustin was the best and helped us get in and out quickly and back on the road to Charlotte. More

Allie Mattison was great. She was friendly, joyful & knowledgable. I would recommend the dealership solely based on my experience with her. She was friendly, joyful & knowledgable. I would recommend the dealership solely based on my experience with her. More

Sam Morrow has been extremely helpful in this transaction. I reached out to him on a Thursday and by Saturday I was driving off in my brand new X3 M50. I flew into Charleston airport and Sam orga transaction. I reached out to him on a Thursday and by Saturday I was driving off in my brand new X3 M50. I flew into Charleston airport and Sam organized pick up from the airport which was very convenient. Sam has been very professional, polite and knowledgeable about the BMW products, and the conversations with him felt so genuine. Shout out also to Tristan Potter, BMW Genius, who not only picked me up from the airport, but went with me through all the fancy features of my new car. Overall, this has been such a great experience, and I can only recommend anyone in the market for a new or used BMW to stop by and get in touch with the Rick Hendrick team. Other dealers could certainly learn a thing or two from this crew. I live in the Upstate of South Carolina where we also have a local BMW dealership, but my trip to Charleston was definitely worth the while. Thank you, Sam, Tristan and Trae, for getting me into my new car so quickly and easily. More

Process was professional and fast. Damon was great. He was patient and communicated with us frequently. Damon was great. He was patient and communicated with us frequently. More

Great customer service - easy to do business with - performs quality service each and every time. performs quality service each and every time. More

I had great service! They helped me get a loaner right after they ran out. They helped me get a loaner right after they ran out. More

Excellent service. Very nice and not pushy. Would definitely recommend this dealer to anyone buying a car in Charleston. Very nice and not pushy. Would definitely recommend this dealer to anyone buying a car in Charleston. More

I'm always treated well at Hendricks. My rims look wonderful.. service is perfect. Thank you. My rims look wonderful.. service is perfect. Thank you. More

Service Center was amazing. ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her commu ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her communication ability is admired, she clearly is an amazing representative of your brand. More