Rick Hendrick BMW

Superb service experience. They were unfailingly courteous. They kept me informed. The work was done perfectly. They were unfailingly courteous. They kept me informed. The work was done perfectly. More

The service at this dealership is outstanding! They perform the work asked for, within a reasonable time and cost. They also send a video of the repairs and the vehicle inspection. They perform the work asked for, within a reasonable time and cost. They also send a video of the repairs and the vehicle inspection. More

Good service department. Provided loaner but didn’t start the work until the next day. Friendly and efficient. Somewhatbpricy but offered BMW company incentive. Sales howev Provided loaner but didn’t start the work until the next day. Friendly and efficient. Somewhatbpricy but offered BMW company incentive. Sales however not great. Inexperienced reps and no discounting from MSRP. More

Good service department. Nicole is a great service department employee. She is very friendly, helpful, and trustworthy regarding issues I have. Nicole is a great service department employee. She is very friendly, helpful, and trustworthy regarding issues I have. More

Always professional but extremely friendly to customers. I feel special when I enter the building. I feel special when I enter the building. More

My experience at Rick Hendrix BMW was incredible! From the beautiful, well-appointed showroom to the attentive, friendly staff, my first impression was that of a sense of professionalism one expects From the beautiful, well-appointed showroom to the attentive, friendly staff, my first impression was that of a sense of professionalism one expects from a luxury automobile dealership. Upon meeting my salesperson, Teresa Troutman, and her manager, Alex, it was evident that my expectation was realized. Teresa was the consummate professional: friendly, engaging, attentive and very knowledgeable of the products and processes. Within minutes, she established a rapport that put me at ease and confident in my choice of dealership. She went above and beyond to find the perfect car for me. She carefully listened to my concerns and thoughtfully addressed them. When we determined the vehicle that perfectly matched my wish list was not available on the lot, she searched the inventory at other dealerships. We ultimately decided on a NEW build. The BMW plant here in SC immediately began producing my new car and it was delivered within a week!! Throughout the process, Teresa did a wonderful job communicating with me. She texted me often about the progress of the build and the delivery date, further solidifying what an amazing professional she is. Once the vehicle was delivered, Christian Irelan, a BMW ‘genius’ spent 2 hours introducing me to the mind blowing technology in my new BMW X 5. Christian was patient and informative. Christian offered me his business card and encouraged me to contact him with further questions or to plan a follow up review. The purchase process and warranty selection was expertly executed by Trae Glidewell. His patience and knowledge also made that process seamless. I highly recommend this dealership! I’m thrilled with my new BMW and so thankful for the amazing experience. It doesn’t get any better than this!!! More

My wife and I just bought 2025 X3 from Rick Hendrick BMW. Thomas Garrett was our salesperson and he did a wonderful job of making us feel at ease with his knowledge, patience and kindness. Also, I have noth Thomas Garrett was our salesperson and he did a wonderful job of making us feel at ease with his knowledge, patience and kindness. Also, I have nothing but great things to say about everyone who works there that we encountered. We had a wonderful experience and highly recommend Rick Hendrick BMW. More

Allie Mattison is knowledgeable and very personable. I appreciate our relationship and will certainly ntinue to use her as my advisor I appreciate our relationship and will certainly ntinue to use her as my advisor More

My oil change visit was amazing. . the staff was efficient and personable giving prompt attention to details. . the staff was efficient and personable giving prompt attention to details. More

Dustin Johnson excellent service advisor. Great service everything taken care of, have been dealing with you since 2015 never an issue. Great service everything taken care of, have been dealing with you since 2015 never an issue. More