Rick Hendrick BMW

I have been buying cars exclusively from this dealership and specifically with Steven Hilburn since 2019. During this time, Steven and the team at Rick Hendrick BMW have continued to show me that they under and specifically with Steven Hilburn since 2019. During this time, Steven and the team at Rick Hendrick BMW have continued to show me that they understand my needs, value my business and truly care that I am a satisfied customer. I have returned and purchased 6 new cars during this time and I could not be happier with my experience. Keep up the awesome work. More

James Kerr thank you for the exceptional service that you provided during my recent car-buying experience. As a loyal Mercedes owner for many yrs I was initially torn between continuing with Mercedes or expl provided during my recent car-buying experience. As a loyal Mercedes owner for many yrs I was initially torn between continuing with Mercedes or exploring other options. However, James made the process of selecting my very first BMW-not only seamless but truly enjoyable. More

If I could give them 6 stars, I would! They did my regular service quickly and completely. Far exceeded expectations. They did my regular service quickly and completely. Far exceeded expectations. More

Quick courteous efficient had the parts I needed and able to install them that day to install them that day More

I was pleased with how everything was handled . Jerry Pannell did a great job as my salesperson. Marley was my genius and she was excellent! Jerry Pannell did a great job as my salesperson. Marley was my genius and she was excellent! More

This well staffed and beautifully appointed dealership has a huge selection of new BMWs. The staff is very knowledgeable and friendly. The buying/leasing process is smooth and hassle free. I enjoyed worki has a huge selection of new BMWs. The staff is very knowledgeable and friendly. The buying/leasing process is smooth and hassle free. I enjoyed working with my sales associate and all other members of the team. I can’t say enough good things about Rick Hendrick BMW. More

Outstanding sales staff, delivery and genius crew. From the first encounter to the test drive to the business manager, Hendrick BMW delivers. Theresa Troutman is an incredible salesperson who knows From the first encounter to the test drive to the business manager, Hendrick BMW delivers. Theresa Troutman is an incredible salesperson who knows her vehicles and makes the whole experience a breeze. A+ grade for this Hendrick Charleston team. More

It took a minute (for warranty) but Ally did a great job! Thank you! Appreciated Thank you! Appreciated More

Great experience. Everyone was very helpful. Love the X3! Sam was a great sales person. Everyone was very helpful. Love the X3! Sam was a great sales person. More

Yes, please pass on my comments to management at Rick Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the brand in quite some time. After listening to my concerns and objectives for another vehicle, Tom brought me up to speed and gave me a thorough overview of the X3 and X4 models as well as the differences from the X1 and X5 platforms to help me narrow my search. From there, Tom helped me source a high quality, low mileage certified BMW X3 in the color and optional equipment I was looking for. He is extremely easy to work with, very knowledgeable, professional and patient as it took several visits and iterations of available cars to review as well as finance options. He is truly a professional operating at the highest level. I might also add that my journey started with a desire to purchase a completely different type of vehicle from another brand so he had quite the challenge to overcome and win me over. Kudos to Tom and Rick Hendrick. More