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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,072 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,072 reviews

October 30, 2024

Took my X5 in for the first service. No charge and all of the people that I dealt with were friendly and competent. I was 30 minutes early and I did not have to wait. Great job, great ex More

by rayhenry349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
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Nov 02, 2024 -

Rick Hendrick BMW responded

Rayhenry349, we are very happy we could provide you with a positive experience! If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

October 30, 2024

Just bought a car at Rick Hendrick BMW. Stephen Hilburn was a great salesman and was able to show me everything I needed to know. Alex, the sales manager and Stephen made a great team selli More

by sas060504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Steven Hilburn
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Nov 02, 2024 -

Rick Hendrick BMW responded

Sas060504, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Stephen Hilburn was very helpfull and professional. He helped us find the perfect vehicle...X3 M50. Both him and Alex were a pleasure to work with. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Steven Hilburn
Report | Print
Nov 02, 2024 -

Rick Hendrick BMW responded

Kim, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

I have always had a positive experience at Rick Hendrick BMW. The entire staff is friendly, helpful, and accommodating. Thank you all. AJ More

by evfa125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerri, Dustin Johnson
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Nov 01, 2024 -

Rick Hendrick BMW responded

Evfa125, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Taron did a great job. Went out of his way to make sure my car was serviced in a timely manner. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Randy, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

October 24, 2024

Loved it. Everything was the way it should be. Great experience would really recommend to anyone. Fantastic More

by c.rickels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Trae Glidewell
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

C.rickels, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2024

I love the way everyone who works there makes the client feel welcome and important. More

by Pattyhause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Nov 01, 2024 -

Rick Hendrick BMW responded

Pattyhause, thank you so much for the positive review! We look forward to your next visit! Take care!

October 20, 2024

My experience here was awkward & unprofessional. There’s no privacy here & lots of ease dropping. More

by Kimmiesmile99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I received lots of awkward looks from the other salesman during my purchase , Sam Morrow
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Nov 01, 2024 -

Rick Hendrick BMW responded

Hi Kimmiesmile99, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 18, 2024

We had an great experience purchasing an automobile from Rick Hendrick BMW. All the staff provided excellent service. More

by laurafaulling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Trae Glidewell
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Nov 01, 2024 -

Rick Hendrick BMW responded

Hi Laurafaulling, thank you so much for your positive comments about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

October 18, 2024

Awesome people & experience. ..trustworthy and reliable....straight answers and no xx...everyone gets grade A...Thanks More

by wdex3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prescott, Steve, Terry Troutman, Alli Mattison
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Wdex3k, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do! Have a fantastic day!

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