Rick Hendrick BMW
Charleston, SC
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We worked with Sam Morrow to purchase our new X7. He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purc He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purchase. We would highly recommend Sam as well as Hendrick BMW. Also... another applause to Ian who was absolutely a X7 technology Wizard. This SUV has technology that was far above our skill level. Ian spent a great deal of time giving us an easy to understand and patient verbal tutorial of all the incredible bells and whistles that are included in our X7. If (or as my wife says "when") we return for our next BMW we will seek out Sam! Thank you Sam and Ian - you guys are great!! More
I was looking online, Frank Feliz made contact with me 6 weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Er weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Eric, Frank and Seth had me driving out with a 230i convertible. What a great experience Frank Feliz was simply the best! I will always buy my vehicles at Rick Hendrick BMW. More
The customer service could not be better. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. More
Each time I visit, the people make me feel welcome and listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You! More
Dealing with salesman Sam Martin was absolutely the best experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great in basic instruction on how to use electronics. More
Sam Martin was an absolute joy to work with. He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that day but by 6 pm the car was delivered to our home. Also kudos to Alex Greene for making the buying experience a smooth transaction. More