Rick Hendrick BMW

I had a great experience at Rick Hendricks of Charleston. The staff was great… made my car buying experience easy The staff was great… made my car buying experience easy More

Very smooth experience from first contact to test drive to delivery. Would definitely recommend to others to delivery. Would definitely recommend to others More

Serviice was great. I liked Daniel Lee. Everyone was so kind. In and out fast@ I liked Daniel Lee. Everyone was so kind. In and out fast@ More

Our congratulations on a job well done. We traveled two hours to purchase the vehicle and found everyone to be welcoming and professional. John Fulp was particularly responsive to all our q We traveled two hours to purchase the vehicle and found everyone to be welcoming and professional. John Fulp was particularly responsive to all our questions and requests. The pricing and negotiation with John and Jim Story was fair and direct. We are first time BMW buyers and hope the experience with the product is as outstanding as our initial experience at your dealership. Thanks, Ron & Renee Frye More

Very professional crew. They also keep you informed about the services needed on your car. They also keep you informed about the services needed on your car. More

Loved my first experience! Thomas G was the best, very helpful, patient with all my questions! Thomas G was the best, very helpful, patient with all my questions! More

They are very courteous, concerned about your needs and give you a thorough detail about your vehicle. give you a thorough detail about your vehicle. More

Impressive and professional staff and dealership. This is my first BMW and based on first contact, it's going to be a great ride. Teresas's enthusiasm for BMW and Alex's responsiveness to our asks re This is my first BMW and based on first contact, it's going to be a great ride. Teresas's enthusiasm for BMW and Alex's responsiveness to our asks really stood out. I only wish I had more time with Marley as I still have quite a few questions about the fancy computer etc. Also, my husband did not get to set up his fob (as secondary driver), so I will try to do that and not mess up the whole thing! More

I had an amazing experience at Rick Hendrick BMW. Tom Heather was vital to making my decision to purchase my first BMW. He was extremely knowledgeable and was able to answer all my questions. The pro Tom Heather was vital to making my decision to purchase my first BMW. He was extremely knowledgeable and was able to answer all my questions. The process was easy from the test drive, selection, financing, and driving off in my new car. Tom took the time to understand my needs and preferences, which made a huge difference. He guided me through the features of the BMW X3, highlighting everything from its performance to the tech-savvy interior. I never felt pressured; instead, he made the whole experience enjoyable and relaxed. The dealership itself had a welcoming atmosphere, and the staff were friendly and professional. Financing was straightforward, with clear explanations of my options. I left feeling confident in my purchase and excited to hit the road. Overall, I highly recommend Rick Hendrick BMW and Tom Heather for anyone looking to buy a car! More

I went to the dealership to get an oil change on my Mini and I ended up buying a BMW, ROFL! Jerry and the entire team were wonderful and very helpful! and I ended up buying a BMW, ROFL! Jerry and the entire team were wonderful and very helpful! More