Rick Hendrick BMW

Great service, quick and efficient and well done. I appreciate everybody’s help and efficiency I appreciate everybody’s help and efficiency More

Thanks to my advisor Alli and techs David and Kevin for taking care of my slow-start issue! taking care of my slow-start issue! More

Had a great experience. Took my X-2 for oil and filter change and a couple of other issues that were covered under warranty. Got a great loaner. Very happy with my service a Took my X-2 for oil and filter change and a couple of other issues that were covered under warranty. Got a great loaner. Very happy with my service advisor Ali. More

I had an amazing experience at Rick Hendrick BMW. I ordered a car that I originally was going to take 4 months to come in but, it came in a month early! Everything about this experience went tremendo I ordered a car that I originally was going to take 4 months to come in but, it came in a month early! Everything about this experience went tremendously smooth, from order to purchase. Now let's talk about the people. Everyone at Rick Hendrick BMW is fantastic. Teresa is down to earth, personable, a joy to talk to and TRULY cares about her clients. She even came in on her day off for us! Not to mention, Teresa sold my husband and our best friend their BMWs YEARS ago. My husband hasn't had a BMW for the past 3 years and Teresa STILL calls him every year on his birthday. That's service! If you're looking to purchase a BMW, Teresa is your person, she won't let you down. Strom made the financing portion seamless and he was nice to my bank account! I was anxious going in being that it was the first time I bought a BRAND new car. I wasn't sure how much of a down payment I should put down or if I wanted to finance or lease. After 60 seconds of being in the office, my anxiety was gone. Strom talked us through everything, listened to our wants, and gave us the best options to choose from; all while engaging in fun (non-finance) conversation!! Then there was Adam, that guy knows his stuff when it comes to tech. Adam helped us set up our keys, My BMW app, and all of the car's settings. He explained everything in a way that was easy to follow, even if you're not a tech genius! I am so thankful that he made sure everything was programmed to our liking! Adam also made sure to let us know he is available if we ever have questions or even if we want to come back in to have him help us with the techy stuff! I got a BEAUTIFUL car (and I'm not even a car person) and had a wonderful experience with BMW. Everyone in that building truly makes you feel like you are part of their team. I look forward to continuing to work with them through servicing and future purchases. Thank you to everyone at Rick Hendrick BMW for being so welcoming and for turning me into a car lover! My husband especially thanks you for that 2nd part!! ;) More

Rick Hendrick BMW provided top tier service. From personnel outside to the concierge staff to my service advisor. BMW always gets it right! Thank you! From personnel outside to the concierge staff to my service advisor. BMW always gets it right! Thank you! More

BMW fit me in during a last minute problem for which I was eternally grateful. was eternally grateful. More

Best dealership experience ever! Trae and Jon made sure my experience was seamless and enjoyable. Thank you guys! Trae and Jon made sure my experience was seamless and enjoyable. Thank you guys! More

Rick Hendrick BMW has always taken very good care of me. my service writer Dustin Johnson is very knowledgeable and has always got my best interest at heart. Dustin has taken care of me for seven years now my service writer Dustin Johnson is very knowledgeable and has always got my best interest at heart. Dustin has taken care of me for seven years now and it’s never steered me in the wrong direction. He gets an 11 out of 10 star rating. More

Amiable, knowledgeable service indicates the customer is #1 at Hendrick's BMW. I love my pocket rocket! #1 at Hendrick's BMW. I love my pocket rocket! More

The team provided excellent care and exceptional customer service! They took good care of vehicle! service! They took good care of vehicle! More