Rick Hendrick BMW
Charleston, SC
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Once again RIck Hendricks Dealerships provides the best experience possible when purchasing a new car. They did exaclty as I asked and made the entire process quick and easy. Honestly, I could not recommen experience possible when purchasing a new car. They did exaclty as I asked and made the entire process quick and easy. Honestly, I could not recomment them more! More
Teresa, she treated me with great courtesy and professionalism, she knew everything about the car and helped me choose in detail everything I dreamed of for my new car. For anyone thinking of buyi professionalism, she knew everything about the car and helped me choose in detail everything I dreamed of for my new car. For anyone thinking of buying a car, I recommend that you look for her and I guarantee that you will receive excellent treatment! More
I had the misfortune of 2 extended service repairs in a short time. Chad Tinti and others in the service department were very helpful and provided a loaner vehicle. The communication during the repair was short time. Chad Tinti and others in the service department were very helpful and provided a loaner vehicle. The communication during the repair was excellent, and the quality of the repair was excellent. This is the reason I continue to own BMW vehicles from Rick Hendrick. More
We had a wonderful experience purchasing a car from Rick Hendrick BMW. James Kerr was our sales associate and he did a fabulous job listening and finding me the perfect vehicle. So happy! Hendrick BMW. James Kerr was our sales associate and he did a fabulous job listening and finding me the perfect vehicle. So happy! More
Our experience at Rick Hendrick BMW was excellent. In particular, Jerry Pannell couldn't have been more courteous and helpful. We reserved an X3 to test drive and, knowing what we told him we wanted In particular, Jerry Pannell couldn't have been more courteous and helpful. We reserved an X3 to test drive and, knowing what we told him we wanted in a car, he picked the absolute best car for us to test drive. Thanks to Jerry we ended up buying the car on the same day. The entire Hendricks team was easy to work with and we would highly recommend this dealership to anyone who is looking for a quality experience as well as a beautiful, reliable new (or used) car. More
I'll start by saying that the $1100. 00 price tag on replacing two tires and doing an alignment seems wrong to me, especially given that the car was 8 months old... I guess that specialty 00 price tag on replacing two tires and doing an alignment seems wrong to me, especially given that the car was 8 months old... I guess that specialty warranty item would have paid for itself. However, I was treated like royalty by Chad and Alli... when I came in to pick the car up, they could not have been more pleasant ... Alli was golden and removed a $40 charge that seemed mysterious... Chad was a delight across the entirety of the process of getting the repair done and he had the car cleaned and brought it around for me when I picked it up. It is noteworthy that at the previous dealership I dealt with, the car cleaning was so poorly done that I asked them to not bother anymore once I realized they could careless about actually getting the car clean (My bar for clean is very high). At this dealership, the standards are much higher and I will happily have them clean it at any future service encounter. Bravo!!!! More