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Rick Hendrick BMW

Charleston, SC

4.8
1,142 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,142 reviews

September 04, 2024

Once again RIck Hendricks Dealerships provides the best experience possible when purchasing a new car. They did exaclty as I asked and made the entire process quick and easy. Honestly, I could not recommen More

by jwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Steven Hilburn, Tristan Potter
Sep 07, 2024 -

Rick Hendrick BMW responded

Hi Jwilson, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Teresa, she treated me with great courtesy and professionalism, she knew everything about the car and helped me choose in detail everything I dreamed of for my new car. For anyone thinking of buyi More

by Fabiana Valentine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Terry Troutman
Sep 06, 2024 -

Rick Hendrick BMW responded

Fabiana Valentine, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Keith Giacobe was very professional and handled the service well. However, service went longer thatn expected. More

by curtisramsey428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Sep 06, 2024 -

Rick Hendrick BMW responded

Hello Curtisramsey428, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

I had the misfortune of 2 extended service repairs in a short time. Chad Tinti and others in the service department were very helpful and provided a loaner vehicle. The communication during the repair was More

by fastonejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Sep 06, 2024 -

Rick Hendrick BMW responded

Fastonejr, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Very courteous and professional Exact opposite of Hendrick Volvo I would highly recommend Hendrick BMW More

by oldmansc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Keith Giacobe, Daniel Lee
Sep 06, 2024 -

Rick Hendrick BMW responded

Oldmansc62, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Rick Hendrick BMW / Mini of Charleston is awesome! ! Jerry did a fabulous job !! as did Ian at service point , thanks very much !! More

by Kiki Bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Chaderton , Jerry Pannell
Sep 06, 2024 -

Rick Hendrick BMW responded

Hi Kiki Bella, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

August 31, 2024

Excellent customer service and listening to your needs and meeting them in a short time More

by Twinsmomallboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Sep 06, 2024 -

Rick Hendrick BMW responded

Twinsmomallboys, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 29, 2024

We had a wonderful experience purchasing a car from Rick Hendrick BMW. James Kerr was our sales associate and he did a fabulous job listening and finding me the perfect vehicle. So happy! More

by Gljdm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr, Adam Ballou
Aug 31, 2024 -

Rick Hendrick BMW responded

Gljdm, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Our experience at Rick Hendrick BMW was excellent. In particular, Jerry Pannell couldn't have been more courteous and helpful. We reserved an X3 to test drive and, knowing what we told him we wanted More

by susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marley (the genius) and Strom (in finance), Jerry Pannell
Aug 31, 2024 -

Rick Hendrick BMW responded

Hi Susan, thank you so much for your positive comments about Rick Hendrick BMW! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

August 29, 2024

I'll start by saying that the $1100. 00 price tag on replacing two tires and doing an alignment seems wrong to me, especially given that the car was 8 months old... I guess that specialty More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison, Chad Tinti
Sep 01, 2024 -

Rick Hendrick BMW responded

Hi Mike, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Have a wonderful day!

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