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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,046 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,046 reviews

June 18, 2024

Jerry Pannell provided excellent service! Blessing! Extremely helpful and professional! Knowledgeable, easy to work with. More

by Crawfordpaw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Jerry, Daniel Lee
Report | Print
Jun 19, 2024 -

Rick Hendrick BMW responded

Crawfordpaw, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

June 17, 2024

Excellent sales and service programs at the dealership. It is a very easy experience to use Rick Hendrick BMW Charleston. More

by Jamie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
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Jun 19, 2024 -

Rick Hendrick BMW responded

Jamie K, we are so happy to read such a great review about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

June 16, 2024

Thanks, was the for Warranty work. Why can’t I get this review out of RED TO SEND review??? More

by Smsew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Jun 18, 2024 -

Rick Hendrick BMW responded

Smsew, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

June 15, 2024

Prompt service and responsive customer care. Dustin Johnson is always available and courteous. Highly recommended. More

by mikemagsig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Jun 19, 2024 -

Rick Hendrick BMW responded

Mikemagsig, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Thank you so much for your feedback! We hope you have a great day!

June 14, 2024

They are great team to work with Teresa there she is amazing she make sure I have my dream car thank you More

by Shaggy.barot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Report | Print
Jun 19, 2024 -

Rick Hendrick BMW responded

Shaggy.barot, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care!

June 12, 2024

Bravo Zulu. Well Done. Accurate, quick efficient effective courteous.fast neat concise quality services. Bravo Zulu More

by General
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jared Young
Report | Print
Jun 15, 2024 -

Rick Hendrick BMW responded

General, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We do hope we can be of assistance in the future. Take care!

June 07, 2024

Rick Hendrick BMW Charleston is both friendly and very efficient. Took vehicle in at scheduled time, kept me posted along the way on the status of work being done and got me out slightly earlier than prom More

by mfpower825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Jun 12, 2024 -

Rick Hendrick BMW responded

Hi Mfpower825, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2024

Everyone was very professional. I liked the facetime when the mechanic went through the problems and how to solve them. It was a great experience to be able to visualize the situat More

by jhleepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Jun 12, 2024 -

Rick Hendrick BMW responded

Jhleepc, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!

June 07, 2024

Brought in my 2010 BMW 528I for recall work order. Service team at Rick Hendrick BMW Charleston nailed it! From the moment of arrival w/Daniel Lee to loaner car standing by...and inspection/recommen More

by bob.holba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jewett, Daniel Lee
Report | Print
Jun 12, 2024 -

Rick Hendrick BMW responded

Hi Bob.holba, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Have a fantastic day!

June 06, 2024

I was in Charleston over the weekend and had a problem with a tire on Saturday afternoon they went above and beyond to get me back on the road.Thank you again More

by Ursula Spires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Jun 12, 2024 -

Rick Hendrick BMW responded

Ursula Spires, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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