Rick Hendrick BMW

Joshua Steele was great. He helped me build and locate the car that met my needs. He provided a pressure-free and efficient buying experience. He helped me build and locate the car that met my needs. He provided a pressure-free and efficient buying experience. More

Alli and Mike Bonura took incredible care of my brothers car. They were communicative and the service was impeccable. car. They were communicative and the service was impeccable. More

Overall experience was good but this is the second car bought at this dealership within past 18 months, and the second one that had some issues withing first 100 miles, nothing major just nuisance stuff b bought at this dealership within past 18 months, and the second one that had some issues withing first 100 miles, nothing major just nuisance stuff but required to leave the vehicle at service dept during first week. They should put in a little more effort and follow-up for current sale, it'll influence my decision on next purchase, once I bought the car never heard from them again knowing I was having some issues during first few days. It's the little things that make a big difference. I usually buy a new vehicle every few years I'll most likely be back because I like the BMW's but I will also shop around. More

Thomas Heater was my sales representative. He helped to find me a car and helped me through the whole process. His customer service was great! Once a purchased the vehicle Christian set up all He helped to find me a car and helped me through the whole process. His customer service was great! Once a purchased the vehicle Christian set up all my settings and walked me through then. He was very friendly and took his time explaining and answering questions. Over all I had a wonderful experience. Rick Hendrick BMW is a top choice for a dealer and service. More

We were looking for a BMW X3 and came across one at Rick Hendrick BMW in Charleston SC. I sent an email inquiry and Adam Ballou contacted me immediately. He was excellent to deal with. He went to the veh Hendrick BMW in Charleston SC. I sent an email inquiry and Adam Ballou contacted me immediately. He was excellent to deal with. He went to the vehicle I was looking at and made a video and sent it to me. I went up to the dealership and met with Adam. He was very informative about the vehicle. He was not pushy and was great to work with. We purchased the vehicle and Adam made it a very easy process. More

The service at this dealership is outstanding! They perform the work asked for, within a reasonable time and cost. They also send a video of the repairs and the vehicle inspection. They perform the work asked for, within a reasonable time and cost. They also send a video of the repairs and the vehicle inspection. More

Good service department. Provided loaner but didn’t start the work until the next day. Friendly and efficient. Somewhatbpricy but offered BMW company incentive. Sales howev Provided loaner but didn’t start the work until the next day. Friendly and efficient. Somewhatbpricy but offered BMW company incentive. Sales however not great. Inexperienced reps and no discounting from MSRP. More

Superb service experience. They were unfailingly courteous. They kept me informed. The work was done perfectly. They were unfailingly courteous. They kept me informed. The work was done perfectly. More

Good service department. Nicole is a great service department employee. She is very friendly, helpful, and trustworthy regarding issues I have. Nicole is a great service department employee. She is very friendly, helpful, and trustworthy regarding issues I have. More

Always professional but extremely friendly to customers. I feel special when I enter the building. I feel special when I enter the building. More