Rick Hendrick BMW

Great job as usual and a pleasure to deal with. Regular maintenance and brake flush. Regular maintenance and brake flush. More

Professional, informative / detailed approach. Timely response / fashion from customer service to mechanic staff. Quality workmanship Timely response / fashion from customer service to mechanic staff. Quality workmanship More

A frictionless experience. .. I knew what I wanted when I walked in the door and the team at Hendrick BMW Charleston sourced it and made it happen quickly. Allison Barry was a .. I knew what I wanted when I walked in the door and the team at Hendrick BMW Charleston sourced it and made it happen quickly. Allison Barry was a pleasure to work with and kept me updated at every step. Easily the smoothest car buying experience I've had. More

We bought 2 new BMW's and were very satisifyed with all aspects of what took place, the General Manager, Jamie, the salesperson Tom and Strom in the lease area. aspects of what took place, the General Manager, Jamie, the salesperson Tom and Strom in the lease area. More

Appointment was wasn’t make and when arrived 1. 5 hours early because I was already nearby they took it in anyway. Good experience all around. Though next time or in the future I would prefer to not 5 hours early because I was already nearby they took it in anyway. Good experience all around. Though next time or in the future I would prefer to not be offered something agree to it then tell me after the fact my car didn’t qualify. More

Excellent service department. Comfortable waiting area. Appreciated leaving with a clean vehicle-inside and out. Comfortable waiting area. Appreciated leaving with a clean vehicle-inside and out. More

The service was excellent. I worked with Sam M. He was knowledgeable, fun, and not overbearing. I did not feel pressured at all during my experience. Everyone was professional. I worked with Sam M. He was knowledgeable, fun, and not overbearing. I did not feel pressured at all during my experience. Everyone was professional. Everyone was a pleasure to work with. More

Outstanding service. Service Advisor and Technician were thorough and efficient. Trust my car with Hendrick BMW. Service Advisor and Technician were thorough and efficient. Trust my car with Hendrick BMW. More

Vry professional, and made my visit as convienient as possible in that i needed transport home after drop off. They provided it at no cost to me. Diagnosed why my convertible hardtop was stuck in the dow possible in that i needed transport home after drop off. They provided it at no cost to me. Diagnosed why my convertible hardtop was stuck in the down position. Fixed it and now my 10 yr. old convertible drives without rattles and my convertible top goes up and down smoothly. More

We have used Hendricks BMW since 2015 when we moved to the Charleston area and have never been disappointed with the outstanding service. the Charleston area and have never been disappointed with the outstanding service. More