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Rick Hendrick BMW

Charleston, SC

4.8
1,222 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,222 reviews

January 13, 2025

First thing I noticed was how clean it was. Was greeted as soon as I got there for service. They offered a Great selection Of hot and cold beverages along with a selection of pastries. Facilit More

by Tara316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jan 16, 2025 -

Rick Hendrick BMW responded

Hi Tara316, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We hope you have a great day!

January 10, 2025

Service department provided exceptional service even with many customers to manage. Tech was very thorough in his inspection. More

by godrocks247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jan 11, 2025 -

Rick Hendrick BMW responded

Godrocks247, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

January 10, 2025

Extremely pleased with the salesperson and delivery process. The electronics training was also beneficial.Kudos to the team. More

by Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow
Jan 14, 2025 -

Rick Hendrick BMW responded

Bear, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Outstanding Service from start to finish. High 5 to Nicole Fogel who made the process seamless! Highly recommend! More

by susiegorsline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 11, 2025 -

Rick Hendrick BMW responded

Susiegorsline, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

Peter Stuart was fantastic! He helped to make the car buying process so easy, from start to finish! Very pleased with the service and all the staff. More

by LindaH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Stuart
Jan 11, 2025 -

Rick Hendrick BMW responded

Lindah, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2025

Another great experience with Rick Hendrick BMW. It use to be the service department that kept me coming back and of course still will. I feel like I have finally found a great Sales person or Sale More

by littledogsmom3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Adam Ballou
Jan 11, 2025 -

Rick Hendrick BMW responded

Littledogsmom3, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2025

Daniel Lee took great care of me. I have recently moved to Johns Island and am very pleased to have this BMW dealership for future needs. More

by jeckhardt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson, Daniel Lee
Jan 11, 2025 -

Rick Hendrick BMW responded

Jeckhardt72, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us! Have a great day!

January 08, 2025

As always, I enjoyed another great experience with Rick Hendricks BMW. Dustin Johnson is my service man and he is awesome. He is respectful, patient and very knowledgeable about BMW’s vehicles. Great job! More

by fieldsclaudette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jan 11, 2025 -

Rick Hendrick BMW responded

Hi Fieldsclaudette2, thank you so much for your positive comments about Rick Hendrick BMW! We look forward to your next visit! Take care!

January 08, 2025

Extremely over pricing! ! Other repair shop uses BMW parts and does programming -this location is over pricing!!! Extremely OVER PRICING!!! More

by smmrvllannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Lee
Jan 16, 2025 -

Rick Hendrick BMW responded

Hi Smmrvllannette, we appreciate your feedback, as we are always looking for ways to improve. We are more than happy to compare the cost of parts and repairs with you. Please contact our Service Manager, Jared Young, at 843-763-8403, if you would like to discuss this. Thank you.

January 08, 2025

Had another great experience at Hendricks BMW with our second BMW in one year. Great service from the staff, starting with reception to the sales reps and the manager. More

by Cherian Mathew
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Adam Ballou, Trae Glidewell, Sam Morrow
Jan 11, 2025 -

Rick Hendrick BMW responded

Cherian Mathew, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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