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Rick Hendrick BMW

Charleston, SC

4.8
1,046 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,046 reviews

June 30, 2024

All great. Steve Hilburn and Steve Prescott were as helpful as could be to make our buying experience smooth, easy and positive. Buty a BMW and get with these g More

by jimscavo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Steven Hilburn
Jul 01, 2024 -

Rick Hendrick BMW responded

Jimscavo, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a fantastic day!

June 29, 2024

Great service and everyone was very nice and accommodating,..It's always a great experience when I visit. More

by BOSS CHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toran
Jun 30, 2024 -

Rick Hendrick BMW responded

Hi Boss Chic, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great weekend!

June 29, 2024

I have purchased many cars from HENDRICK BMW. The entire experience from order to delivery is excellent, very professional, friendly and efficient. More

by Jbartersc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Jul 01, 2024 -

Rick Hendrick BMW responded

Hi Jbartersc, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're looking forward to your next visit with us! Take care!

June 29, 2024

Miss Nicole Floegel was extremely helpful, kind, informative, patient , and professional! I would recommend anyone to her with any service needs! Shes great and we hope to work with her again in th More

by heidi.jagminas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jul 01, 2024 -

Rick Hendrick BMW responded

Heidi.jagminas, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

June 28, 2024

Alli was such a huge help and it was such a positive experience at BMW! More

by Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jun 29, 2024 -

Rick Hendrick BMW responded

Le, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful weekend!

Jun 30, 2024 -

Rick Hendrick BMW responded

Le, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2024

Very honest and helpful staff, especially my sales person, James Kerr. Absolutely no pressure either. Which I really appreciated. More

by tkrudmansc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Jun 30, 2024 -

Rick Hendrick BMW responded

Hello Tkrudmansc, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2024

Teresa was great from start to finish and made the buying process easy. She stayed in touch the entire time as the car I was buying was being used as a loaner. When it came time to sign paperwork, I was in a More

by brittanypleinis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Teresa Troutman, Terry Troutman
Jun 29, 2024 -

Rick Hendrick BMW responded

Hi Brittanypleinis, we are very happy to have provided you with such a positive experience and meet your expectations! Your recommendation means so much to us and we're so pleased to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a wonderful weekend!

Jun 30, 2024 -

Rick Hendrick BMW responded

Hi Brittanypleinis, we are very happy to have provided you with such a positive experience and meet your expectations! Your recommendation means so much to us and we're so pleased to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a wonderful weekend!

June 27, 2024

Ive been a customer for decades and have not always been a fan of the service dept. This was a seamless, effortless, and pleasant. Everybody shined. More

by hcwmd
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Taron Graves
Jun 29, 2024 -

Rick Hendrick BMW responded

Hi Hcwmd, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us. Have a wonderful weekend!

June 27, 2024

The professionalism of the sales team is outstanding! The customer service not only of the sales team but the service department far exceeded my expectations. More

by BB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Stevens , Jim Story, Trae Glidewell, Daniel Lee
Jun 29, 2024 -

Rick Hendrick BMW responded

Bb, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful weekend!

June 26, 2024

I traveled from NJ to SC in one day and when I arrived Friday night my tire had 2 bubbles in it. I called dealership, which I had never been to, at 5:50 pm and they confirmed they had tire and I could bri More

by Hapfam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Alli Mattison
Jun 28, 2024 -

Rick Hendrick BMW responded

Hi Hapfam3, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW!

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