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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,233 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,233 reviews

April 25, 2025

I always receive excellent service for my vehicle! The best customer service- will always come back More

by Aphort66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
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April 25, 2025

Daniel Lee was wonderful! Great service. He was very pleasant and helpful. I would not go anywhere else to have my car fixed. He is the best!! More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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April 25, 2025

Daniel Lee was wonderful! He was very pleasant and helpful. Great service! He is the best! More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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April 24, 2025

Employees are knowledgable of their job, courteous and honest! It’s easy to schedule appointments and courtesy transportation is very much appreciated as well as the snacks. Very clean. More

by Magayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Daniel Lee
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April 24, 2025

Excellent service as usual from the Rick Hendrick service team, esp. my service advisor Daniel Lee. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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April 24, 2025

Exceptional from start to finish. From the time I pulled into the service bay to show room at pickup. More

by spacker134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
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April 23, 2025

Their customer service is outstanding and the mechanics are knowledgeable and extreme thorough. The service manager Jarod is awesome! More

by dcollier501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
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April 23, 2025

Both service and sales are staffed with professionals that are knowledgeable and understand customer service. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel
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April 23, 2025

warranty repair left car was not in a hurry to get it back. loaner was 2024 x1 very confusing car to drive More

by wattsbar.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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April 21, 2025

Daniel Lee took care of me and made sure my car was in the best condition possible. The young lady who showed me to my loaner was awesome. Everyone was helpful and friendly! More

by mizzkittyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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Apr 24, 2025 -

Rick Hendrick BMW responded

Mizzkittyjones, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a fantastic day!

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