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Rick Hendrick BMW
Charleston, SC
1,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2024
Our congratulations on a job well done. We traveled two hours to purchase the vehicle and found everyone to be welcoming and professional. John Fulp was particularly responsive to all our q We traveled two hours to purchase the vehicle and found everyone to be welcoming and professional. John Fulp was particularly responsive to all our questions and requests. The pricing and negotiation with John and Jim Story was fair and direct. We are first time BMW buyers and hope the experience with the product is as outstanding as our initial experience at your dealership. Thanks, Ron & Renee Frye More
by Ron
Employees Worked With
John Fulp, Keaton Adams, Jim Story
November 01, 2024
I had an amazing experience at Rick Hendrick BMW. Tom Heather was vital to making my decision to purchase my first BMW. He was extremely knowledgeable and was able to answer all my questions. The pro Tom Heather was vital to making my decision to purchase my first BMW. He was extremely knowledgeable and was able to answer all my questions. The process was easy from the test drive, selection, financing, and driving off in my new car. Tom took the time to understand my needs and preferences, which made a huge difference. He guided me through the features of the BMW X3, highlighting everything from its performance to the tech-savvy interior. I never felt pressured; instead, he made the whole experience enjoyable and relaxed. The dealership itself had a welcoming atmosphere, and the staff were friendly and professional. Financing was straightforward, with clear explanations of my options. I left feeling confident in my purchase and excited to hit the road. Overall, I highly recommend Rick Hendrick BMW and Tom Heather for anyone looking to buy a car! More
by Robin Hanckel
Employees Worked With
Tom Heater, Keaton Adams, Tristan Potter
November 01, 2024
Impressive and professional staff and dealership. This is my first BMW and based on first contact, it's going to be a great ride. Teresas's enthusiasm for BMW and Alex's responsiveness to our asks re This is my first BMW and based on first contact, it's going to be a great ride. Teresas's enthusiasm for BMW and Alex's responsiveness to our asks really stood out. I only wish I had more time with Marley as I still have quite a few questions about the fancy computer etc. Also, my husband did not get to set up his fob (as secondary driver), so I will try to do that and not mess up the whole thing! More
by kl.mack
Employees Worked With
Alex Greene, Teresa Troutman, Marley Umphlett
October 31, 2024
I went to the dealership to get an oil change on my Mini and I ended up buying a BMW, ROFL! Jerry and the entire team were wonderful and very helpful! and I ended up buying a BMW, ROFL! Jerry and the entire team were wonderful and very helpful! More
by Dbeliveau
Employees Worked With
Jerry Pannell
October 31, 2024
Came in to test drive a car and spoke with Steve Hilburn. He was not pushy at all and it was a pleasure to deal with. I appreciate his time. Nice dealership. Really good refreshments too. Had a coke and some He was not pushy at all and it was a pleasure to deal with. I appreciate his time. Nice dealership. Really good refreshments too. Had a coke and some nabs! More
by LUKALIDDLE
Employees Worked With
Steven Hilburn
