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Rick Hendrick BMW
Charleston, SC
1,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,167 reviews
February 21, 2025
Service Center was amazing. ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her commu ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her communication ability is admired, she clearly is an amazing representative of your brand. More
by terri.haack
Employees Worked With
Nicole Floegel
February 18, 2025
Salesman, manager and closing person were all very friendly and knowledgeable. Tech person who explained the workings of the car was extremely helpful. No pressure to buy was refreshing. friendly and knowledgeable. Tech person who explained the workings of the car was extremely helpful. No pressure to buy was refreshing. More
by Captain
Employees Worked With
Nick (?), Alex Greene, Keaton Adams, Adam Ballou, Damon Smalls
February 14, 2025
This is by far the best Service Center I have ever encountered. My service specialist is an expert advisor, friendly and helpful. I always know the status of my vehicle and am confident that I will encountered. My service specialist is an expert advisor, friendly and helpful. I always know the status of my vehicle and am confident that I will receive the highest level of auto service for the greatest value. More
by povensu
Employees Worked With
Chad Tinti
February 14, 2025
Not courteous at all to the customer. This starts with the Inventory Manager. In addition the response from the Service Advisor has been extremely slow, still waiting to see if my PLATINU This starts with the Inventory Manager. In addition the response from the Service Advisor has been extremely slow, still waiting to see if my PLATINUM SERVICE contract covers the repair of an emergency brake clip, which it should as this was sold to me as a bumper to bumper warty. ($180.00 per month I am paying. I’ve been waiting two days and counting from your Service Advisor. Just some basic follow up and Customer Courtesy is that too much to ask? More
by Evaluator
Employees Worked With
Max Hardin, Steve Prescott, James Kerr
February 12, 2025
Courteous, knowledgeable, willing to answer questions, awesome communication, pays close attention to detailed and quality workmanship with the complete satisfaction of their customer. Overall most exce awesome communication, pays close attention to detailed and quality workmanship with the complete satisfaction of their customer. Overall most excellent experience!! Highly recommend!! More
by Deanna M
Employees Worked With
Daniel Lee
February 04, 2025
Peter and the CHS team was a pleasure to deal with. Could not have asked for a better experience. Highly recommend Peter if you are looking for a BMW. Could not have asked for a better experience. Highly recommend Peter if you are looking for a BMW. More
by GC
Employees Worked With
Peter Stuart
