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Rick Hendrick BMW

Charleston, SC

4.9
1,579 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,579 reviews

October 06, 2026

Hendrick's made buying a new car easy and a pleasure. Great staff. Beautiful showroom. More

by bacolquhoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We just love Yehor. His personality lights up a room and he's so intelligent., John Fulp
October 06, 2026

Patient, helpful, and goes out of their way to see you get the right car More

by anthonyd30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Peter Stuart
October 06, 2026

Excellent staff and mechanics, on time, courteous and professional, great experience with Genius staff on learning more about BMV drive More

by mle333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Kuhlman, Alli Mattison
October 05, 2026

Rick Hendricks BMW has the best service shop in my opinion. I drive two hours to get my vehicle serviced. More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
October 05, 2026

Sales department was tough to work with, the car that was delivered was not the car I ordered. The service department was easy to work with. More

by duffy.sloane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
October 03, 2026

Always efficient and personable. They have taken excellent of my car for past six years. They only recommend things that need to be done and I appreciate their trustworthiness. More

by pennie.peralta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Oct 05, 2026 -

Rick Hendrick BMW responded

Six years is a real vote of confidence, and we don't take it lightly. Thank you for trusting Rick Hendrick BMW Charleston with your car, and thank you to Robbie Barnes and our service team for earning that trust with honest recommendations. We're always here when you need us.

October 03, 2026

Adam did a great job from start to finish helping me find the right car to lease More

by tom.oppold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, John Fulp, Adam Ballou
Oct 05, 2026 -

Rick Hendrick BMW responded

Thank you for the great review! Adam is glad he could help you find the right lease from start to finish, and we're happy the whole process felt smooth for you. We appreciate you choosing Rick Hendrick BMW Charleston, and we hope you're loving the drive.

October 02, 2026

Mike was our sales person that I originally was put with due to an inquiry of three X5’s I was interested in. When we arrived to look at the cars, he had all three pulled up front for us to see. During our More

by designwithlaura
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yehor Tushyn, Trae Glidewell, Mike Paschos
Oct 05, 2026 -

Rick Hendrick BMW responded

Thank you for such a detailed review, and for making the 3+ hour drive to Rick Hendrick BMW Charleston! Mike Paschos was happy to line up all three X5s for your test drives, and it means a lot that his positive attitude and easy process made the trip worth it. We're glad our finance and tech teams were great to work with too. Congratulations on your X5, and Mike will be ready whenever your next BMW calls.

October 01, 2026

I took my 2026 X5 BMW in for its first service yesterday to Hendricks BMW. Having never been there for service I didn’t know what to expect but it was a seamless and positive experience. My service adviso More

by ctellis520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Chaderton
Oct 02, 2026 -

Rick Hendrick BMW responded

Thank you for choosing Rick Hendrick BMW Charleston for the first service on your 2026 X5. We're glad the visit was seamless and that Ian Chaderton was a great advisor to work with. Enjoy every mile in that X5.

October 01, 2026

Ian was a great service providor, the work was quoted and carried out on schedule with good communication. More

by Pamela M Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Chaderton
Oct 02, 2026 -

Rick Hendrick BMW responded

Pamela, thank you for the wonderful review! Ian Chaderton will be happy to hear that clear quoting, on-time work, and good communication stood out for you. Our BMW service team in Charleston looks forward to taking care of your vehicle again.

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