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Rick Hendrick BMW

Charleston, SC

4.9
1,500 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,500 reviews

June 29, 2026

I'd worked with Rick Hendrick BMW for service on my BMW that I'd purchased before moving to Charleston, and I've always had a great experience with their service department but had never directly worked wi More

by justinh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Christian Irelan
June 27, 2026

I had a great experience working with Christian at Hendrick BMW of Charleston. He was friendly, knowledgeable, and made the entire process as easy and stress-free as possible. On top of that, he has a More

by kaitlinmfitzpatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Christian Irelan
June 27, 2026

Dustin in Service, Sam in sales and the awesome guy who helped me sign all the forms at the computer desk all did an outstanding job!!! They were personable, professional & fun!!! Great assets to BMW! More

by Gia Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in sales also did a great job, Dustin Johnson
June 26, 2026

Hendrick took a bad situation and made it right! When they obtained, let's say cannibalized parts, they took care of me. Thanks Alli M. and Rick Hendrick for working hard to fix my door handle sen More

by nobodyspecial1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
June 23, 2026

Hendrick BMW provides a low-pressure purchasing experience. Our client advisor, Mike, was great to work with. He was very knowledgeable on all the features of the X5. He was able to secure a veh More

by burrou_r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paschos
Jun 27, 2026 -

Rick Hendrick BMW responded

Thank you for sharing your experience! Mike Paschos going the extra mile to secure a factory-bound X5 for you is exactly the kind of effort that sets Rick Hendrick BMW Charleston apart. We are glad the whole process felt smooth and pressure-free from start to finish. Enjoy every drive in that X5!

June 19, 2026

Christian is a great salesman, helped me get the perfect car I was looking for. He helped me from beginning to end, sending me examples of vehicle’s available until I found the right one. Would recommend hi More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Irelan
Jun 23, 2026 -

Rick Hendrick BMW responded

Derek, congratulations on finding your perfect car and thank you for the great review! Christian will be so glad to hear this. Staying with you every step of the way, from sending options to finalizing the deal, is exactly the kind of attentive and personalized service we take pride in at Rick Hendrick BMW Charleston. We appreciate the recommendation and look forward to seeing you again!

June 18, 2026

Nicole is great! Top Notch service! I would recommend this center to anyone in the Lowcountry More

by chrisw2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 23, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and the Lowcountry shoutout! Nicole will be thrilled to hear this. Top notch service and a team you can trust is exactly what we strive for every day at Rick Hendrick BMW Charleston. We truly appreciate the recommendation and look forward to seeing you on your next visit!

June 17, 2026

Greeted with a smile! Off to a great start! Advisor Giacobe was pleasant; to the point. Waiting time was better than other times. I’m pleased with the service received! More

by wrnnrth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Jun 18, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW Charleston! A warm greeting and efficient service are two things we always want our customers to walk away remembering, and we are glad Giacobe delivered on both. We appreciate your continued trust in us and look forward to making each visit better than the last. See you next time!

June 13, 2026

Bobby is fantastic! His delivery is top notch, and he really listens to what I need and offers suggestions that fits our needs, helping us with great care. Thank you for More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Robert Barnes
Jun 18, 2026 -

Rick Hendrick BMW responded

Victor, thank you so much for the kind words! Bobby will be thrilled to hear this. Listening closely, offering the right suggestions, and delivering a white glove experience every time is exactly the standard we hold ourselves to at Rick Hendrick BMW Charleston. We are lucky to have him on our team and even luckier to have customers like you. See you on your next visit, Victor!

June 13, 2026

Dustin and the service team always takes care of my needs. From the moment I arrive I get all the important information I need to make sound decisions for my vehicle. More

by jjacobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jun 18, 2026 -

Rick Hendrick BMW responded

Thank you so much for the continued trust and loyalty! Dustin and the service team at Rick Hendrick BMW Charleston take real pride in making sure every customer leaves informed and confident about their vehicle. Knowing exactly what is going on and having the information to make the right decisions is something we never want you to have to wonder about. We look forward to seeing you on your next visit!

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