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Rick Hendrick BMW

Charleston, SC

4.9
1,431 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,431 reviews

February 16, 2026

Rick Hendrick BMW has some of the best client advisors I have ever met a t a car dealership. Please stop by and ask for Jerry Pannell he will do you right. More

by Tdpannell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
February 13, 2026

Jerry Parnell is the best. He started by showing me a video of my car and when I came into the dealership his professionalism and over the top kindness sealed the deal! More

by A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
February 12, 2026

My buying process at Hendrick BMW couldn’t have been easier. Professional and efficient. Five stars!! More

by Rebeccah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Feb 15, 2026 -

Rick Hendrick BMW responded

Thank you for the five stars! We’re so glad your experience with Allison and our team at Rick Hendrick BMW was professional and efficient — that’s exactly what we strive for. Enjoy your new BMW!

January 30, 2026

Allison was the best! !! She was patient, very sweet and honestly made this car buying experience my #1. Thank u!! More

by Shemeika Stokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Allison Barry
Feb 05, 2026 -

Rick Hendrick BMW responded

Shemeika Stokes, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. We hope you have a fantastic day!

January 29, 2026

Allison was one of the kindest people I have ever bought a car from! Made it easy for me and kept it simple and made things work! She found me my first ever new car and I promise when I tell you I will neve More

by rpacifico100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Jan 31, 2026 -

Rick Hendrick BMW responded

Thank you so much for sharing this—it truly means a lot. We’re beyond excited that Allison was able to help you find your first-ever new car (what a milestone! 🎉). Her kindness, simplicity, and determination to make things work are exactly what set her apart, and we’re thrilled she made the experience such a positive one for you. Your promise to come back and work with Allison again is the highest compliment we could ask for. We’ll be sure she sees your kind words—they’ll absolutely make her day. Congratulations on your new vehicle, and we can’t wait to welcome you back in the future! 🚘✨

January 28, 2026

I can not express how happy we were with working w Kevin Vidal at Rick Hendricks BMW, he was very accomocating, kind, patient, and put our wants above all so that we got the exact car we wanted within the p More

by nicolemauro7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Keith Giacobe, Kevin Vidal
Jan 31, 2026 -

Rick Hendrick BMW responded

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear how happy you were working with Kevin Vidal. His patience, kindness, and commitment to truly putting your needs first are exactly what we strive for, and it’s great to know he helped you find the perfect car within your price point. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to Kevin. Enjoy your new BMW, and we look forward to working with you again in the future!

January 26, 2026

Teresa is a wonderful sales executive at BMW. Couldn't be more pleased with our purchase and the professional treatment that we received. Great team of associates to assist with the transactio More

by Claudiaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Dustin Johnson
Jan 30, 2026 -

Rick Hendrick BMW responded

We’re so happy to hear that Teresa and the rest of our team provided a professional, honest, and attentive experience throughout your purchase. Knowing you couldn’t be more pleased—and that you’re loving your new car—means the world to us! Thank you for choosing BMW and for trusting our team. Enjoy every drive, and we look forward to welcoming you back in the future!

January 13, 2026

Rick Hendrick facility was a fantastic experiencing, preowned director Jim Story and our salesman John Fulp couldn't be more helpful and knowledgeable, our X2 was ready for delivery and looked beautiful More

by nhpfdcomm170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Jim Story, Ashly Simera
Jan 15, 2026 -

Rick Hendrick BMW responded

Thank you for such a wonderful and detailed review! We’re absolutely thrilled to hear that your experience at Rick Hendrick BMW was fantastic from start to finish. It’s great to know that Jim Story and John Fulp provided helpful, knowledgeable service and that your X2 was perfectly prepared for delivery. We’re also glad the trade-in process and attention to detail met your expectations. Andrew Lowry’s thorough and transparent guidance through the financial options, along with Ashly Simera’s expertise as a BMW Genius, truly reflect the team-based approach we strive for. Congratulations on your beautiful BMW X2! We sincerely appreciate your trust and look forward to welcoming you back when it’s time for your next BMW. Enjoy every mile! 🚗✨

January 10, 2026

Rick Hendrick BMW facility and staff are best-in-class! The team offered expert guidance and professional responsiveness to all of our questions throughout the car buying experience. In addition, the car More

by npcarden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew (final paperwork signing) - 5 Stars, John Fulp
Jan 12, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW! We’re thrilled to hear that John Fulp delivered a best-in-class experience and went above and beyond to find the perfect vehicle for you. Your recommendation truly means a lot to our team. Enjoy your new BMW, and please don’t hesitate to reach out if there’s anything we can do for you in the future! 🚗✨

January 06, 2026

Mike is an excellent low pressure sales guy. He genuinely wanted to help me find the best car. I walked in off the street and drove off the lot in less than three hours. Five stars all around. More

by rush.travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Mike Paschos
Jan 10, 2026 -

Rick Hendrick BMW responded

Rush.travis, thanks for taking the time to leave a review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

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