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Rick Hendrick BMW

Charleston, SC

4.9
1,425 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,425 reviews

January 26, 2026

Teresa is a wonderful sales executive at BMW. Couldn't be more pleased with our purchase and the professional treatment that we received. Great team of associates to assist with the transactio More

by Claudiaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Dustin Johnson
January 13, 2026

Rick Hendrick facility was a fantastic experiencing, preowned director Jim Story and our salesman John Fulp couldn't be more helpful and knowledgeable, our X2 was ready for delivery and looked beautiful More

by nhpfdcomm170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Jim Story, Ashly Simera
Jan 15, 2026 -

Rick Hendrick BMW responded

Thank you for such a wonderful and detailed review! We’re absolutely thrilled to hear that your experience at Rick Hendrick BMW was fantastic from start to finish. It’s great to know that Jim Story and John Fulp provided helpful, knowledgeable service and that your X2 was perfectly prepared for delivery. We’re also glad the trade-in process and attention to detail met your expectations. Andrew Lowry’s thorough and transparent guidance through the financial options, along with Ashly Simera’s expertise as a BMW Genius, truly reflect the team-based approach we strive for. Congratulations on your beautiful BMW X2! We sincerely appreciate your trust and look forward to welcoming you back when it’s time for your next BMW. Enjoy every mile! 🚗✨

January 10, 2026

Rick Hendrick BMW facility and staff are best-in-class! The team offered expert guidance and professional responsiveness to all of our questions throughout the car buying experience. In addition, the car More

by npcarden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew (final paperwork signing) - 5 Stars, John Fulp
Jan 12, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW! We’re thrilled to hear that John Fulp delivered a best-in-class experience and went above and beyond to find the perfect vehicle for you. Your recommendation truly means a lot to our team. Enjoy your new BMW, and please don’t hesitate to reach out if there’s anything we can do for you in the future! 🚗✨

January 06, 2026

Mike is an excellent low pressure sales guy. He genuinely wanted to help me find the best car. I walked in off the street and drove off the lot in less than three hours. Five stars all around. More

by rush.travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Mike Paschos
Jan 10, 2026 -

Rick Hendrick BMW responded

Rush.travis, thanks for taking the time to leave a review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

January 03, 2026

Nicole is a amazing service advisor. She’s so knowledgeable about her job. I would highly recommend her to anyone using Rick Hendrick BMW service. We own 3 BMWs and have never had a More

by Jgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 10, 2026 -

Rick Hendrick BMW responded

Thank you so much for the great feedback! We love hearing this. Nicole truly is an amazing service advisor, and your kind words about her knowledge and care mean a lot to our team. It’s especially rewarding to know that with three BMWs, you’ve consistently had such a positive service experience with us. We truly appreciate your trust in Rick Hendrick BMW and your recommendation—Nicole will be thrilled to see this! 🚗✨

December 31, 2025

Allison was hands down the best sales rep! I highly recommend her and this dealership! More

by Rmartin208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Jan 01, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words! We’re thrilled to hear Allison provided such an outstanding experience and truly appreciate your recommendation. We look forward to serving you again!

December 29, 2025

Was thinking about options with my lease coming up and met with Allison. She worked up a fantastic deal to turn my lease in early and left with a brand new car. She is a pleasure to work with. I appreciat More

by Bearman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerri Miner, Alex Greene, Keaton Adams, Trae Glidewell, Allison Barry
Dec 30, 2025 -

Rick Hendrick BMW responded

Thank you for taking the time to share your experience! We’re so happy to hear that Allison was able to help you explore your lease options and put together a fantastic deal that worked so well for you. Turning in a lease early and driving home in a brand-new vehicle is always exciting, and we’re glad Allison made the process smooth and enjoyable. We truly appreciate your kind words about the entire Hendrick team and your recommendation. Congratulations on your new car, and please let us know if there’s anything we can do for you in the future!

December 28, 2025

A great car buying experience! The staff was friendly and knowledgeable. I don't usually love the car buying experience because of the "hard sell" but Teresa Troutman took the time More

by bicj1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Dec 30, 2025 -

Rick Hendrick BMW responded

Thank you for sharing your experience with us! We’re so glad to hear that Teresa Troutman and our team at Rick Hendrick BMW made your car-buying experience comfortable and enjoyable. Taking the time to listen and understand our clients’ needs—without any pressure—is exactly the experience we strive to provide. Congratulations on your new BMW! We’ll be sure to pass along your kind words to Teresa, and we truly appreciate your recommendation. Please don’t hesitate to reach out if there’s anything we can assist you with as you enjoy your new vehicle. 🚗✨

December 27, 2025

Teresa Troutman is amazing to work with. She understood my needs and directed me to what would be best for me. She certainly is a trusted advisor who showed empathy and how much she cares. More

by lcreinstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Nicole Floegel, Keaton Adams
Dec 28, 2025 -

Rick Hendrick BMW responded

Thank you for such a thoughtful and generous review. We’re delighted to hear that Teresa provided such an exceptional experience and truly took the time to understand your needs. Her empathy, care, and ability to act as a trusted advisor are exactly what we strive for, and your kind words reflect that perfectly. It was truly our pleasure to earn your business, and we’re grateful for your recommendation of both Teresa and the Hendrick BMW organization. We’ll be sure to share your feedback with her and the team. Thank you again, and we look forward to serving you again in the future.

December 27, 2025

After being very disappointed at another dealership within the chain, we stopped by to see what Rick Hendrick BMW had in our price and desired feature range. Allison was one of the most pleasant and ef More

by GTinRavenel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Dec 28, 2025 -

Rick Hendrick BMW responded

Thank you so much for taking the time to share your experience. We’re truly sorry to hear that you were disappointed at another dealership, but we’re very glad you gave Rick Hendrick BMW the opportunity to earn your business. It’s wonderful to hear that Allison provided such a pleasant, efficient, and pressure-free experience. She takes great pride in understanding our vehicles and listening closely to our guests’ needs, and your kind words about her professionalism, product knowledge, and attentiveness will absolutely be shared with her and our team. We’re especially happy that you found a vehicle that exceeded your expectations and fit comfortably within your budget—and that this turned into your first enjoyable car-buying experience in years. That’s exactly the kind of experience we strive to deliver. Thank you again for choosing Rick Hendrick BMW. We look forward to welcoming you back for many years to come and supporting you throughout your ownership journey.

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