Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick BMW
Charleston, SC
1,500 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
June 29, 2026
I'd worked with Rick Hendrick BMW for service on my BMW that I'd purchased before moving to Charleston, and I've always had a great experience with their service department but had never directly worked wi that I'd purchased before moving to Charleston, and I've always had a great experience with their service department but had never directly worked with the sales side. My girlfriend was in the market for a car and we visited Rick Hendrick BMW to look at X3s. We worked with Christian and had a very smooth and easy process in selecting, test driving, and ultimately purchasing her X3. Christian was very helpful and made it a low-pressure and seamless experience. I'm glad to know the sales side of Rick Hendrick matches up with the service side! More
by justinh
Employees Worked With
Trae Glidewell, Christian Irelan
June 27, 2026
I had a great experience working with Christian at Hendrick BMW of Charleston. He was friendly, knowledgeable, and made the entire process as easy and stress-free as possible. On top of that, he has a Hendrick BMW of Charleston. He was friendly, knowledgeable, and made the entire process as easy and stress-free as possible. On top of that, he has a great sense of humor and made what could have been a stressful process genuinely enjoyable. He kept me informed, answered all of my questions, and made sure everything went smoothly from start to finish. I really appreciated his professionalism and outstanding customer service. I highly recommend working with Christian! More
by kaitlinmfitzpatrick
Employees Worked With
Trae Glidewell, Christian Irelan
June 27, 2026
Dustin in Service, Sam in sales and the awesome guy who helped me sign all the forms at the computer desk all did an outstanding job!!! They were personable, professional & fun!!! Great assets to BMW! helped me sign all the forms at the computer desk all did an outstanding job!!! They were personable, professional & fun!!! Great assets to BMW! More
by Gia Stewart
Employees Worked With
Sam in sales also did a great job, Dustin Johnson
June 26, 2026
Hendrick took a bad situation and made it right! When they obtained, let's say cannibalized parts, they took care of me. Thanks Alli M. and Rick Hendrick for working hard to fix my door handle sen When they obtained, let's say cannibalized parts, they took care of me. Thanks Alli M. and Rick Hendrick for working hard to fix my door handle sensor. More
by nobodyspecial1975
Employees Worked With
Alli Mattison
June 23, 2026
Hendrick BMW provides a low-pressure purchasing experience. Our client advisor, Mike, was great to work with. He was very knowledgeable on all the features of the X5. He was able to secure a veh experience. Our client advisor, Mike, was great to work with. He was very knowledgeable on all the features of the X5. He was able to secure a vehicle that was being completed at the factory but destined for a different dealership. He also made sure that the paperwork was in order and ready when we picked up the car. More
by burrou_r
Employees Worked With
Mike Paschos
June 19, 2026
Christian is a great salesman, helped me get the perfect car I was looking for. He helped me from beginning to end, sending me examples of vehicle’s available until I found the right one. Would recommend hi car I was looking for. He helped me from beginning to end, sending me examples of vehicle’s available until I found the right one. Would recommend him to anyone looking for a vehicle. More
by Derek
Employees Worked With
Christian Irelan
June 17, 2026
Greeted with a smile! Off to a great start! Advisor Giacobe was pleasant; to the point. Waiting time was better than other times. I’m pleased with the service received! Off to a great start! Advisor Giacobe was pleasant; to the point. Waiting time was better than other times. I’m pleased with the service received! More
by wrnnrth
Employees Worked With
Keith Giacobe
June 13, 2026
Bobby is fantastic! His delivery is top notch, and he really listens to what I need and offers suggestions that fits our needs, helping us with great care. Thank you for His delivery is top notch, and he really listens to what I need and offers suggestions that fits our needs, helping us with great care. Thank you for the white glove service - Victor Cruz More
by Victor
Employees Worked With
Dustin Johnson, Robert Barnes
June 13, 2026
Dustin and the service team always takes care of my needs. From the moment I arrive I get all the important information I need to make sound decisions for my vehicle. needs. From the moment I arrive I get all the important information I need to make sound decisions for my vehicle. More
by jjacobin
Employees Worked With
Dustin Johnson
