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Rick Hendrick BMW

Charleston, SC

4.9
1,428 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,428 reviews

January 30, 2026

Allison was the best! !! She was patient, very sweet and honestly made this car buying experience my #1. Thank u!! More

by Shemeika Stokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Allison Barry
Feb 05, 2026 -

Rick Hendrick BMW responded

Shemeika Stokes, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. We hope you have a fantastic day!

January 29, 2026

Allison was one of the kindest people I have ever bought a car from! Made it easy for me and kept it simple and made things work! She found me my first ever new car and I promise when I tell you I will neve More

by rpacifico100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Jan 31, 2026 -

Rick Hendrick BMW responded

Thank you so much for sharing this—it truly means a lot. We’re beyond excited that Allison was able to help you find your first-ever new car (what a milestone! 🎉). Her kindness, simplicity, and determination to make things work are exactly what set her apart, and we’re thrilled she made the experience such a positive one for you. Your promise to come back and work with Allison again is the highest compliment we could ask for. We’ll be sure she sees your kind words—they’ll absolutely make her day. Congratulations on your new vehicle, and we can’t wait to welcome you back in the future! 🚘✨

January 28, 2026

I can not express how happy we were with working w Kevin Vidal at Rick Hendricks BMW, he was very accomocating, kind, patient, and put our wants above all so that we got the exact car we wanted within the p More

by nicolemauro7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Keith Giacobe, Kevin Vidal
Jan 31, 2026 -

Rick Hendrick BMW responded

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear how happy you were working with Kevin Vidal. His patience, kindness, and commitment to truly putting your needs first are exactly what we strive for, and it’s great to know he helped you find the perfect car within your price point. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to Kevin. Enjoy your new BMW, and we look forward to working with you again in the future!

January 26, 2026

Teresa is a wonderful sales executive at BMW. Couldn't be more pleased with our purchase and the professional treatment that we received. Great team of associates to assist with the transactio More

by Claudiaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Dustin Johnson
Jan 30, 2026 -

Rick Hendrick BMW responded

We’re so happy to hear that Teresa and the rest of our team provided a professional, honest, and attentive experience throughout your purchase. Knowing you couldn’t be more pleased—and that you’re loving your new car—means the world to us! Thank you for choosing BMW and for trusting our team. Enjoy every drive, and we look forward to welcoming you back in the future!

January 13, 2026

Rick Hendrick facility was a fantastic experiencing, preowned director Jim Story and our salesman John Fulp couldn't be more helpful and knowledgeable, our X2 was ready for delivery and looked beautiful More

by nhpfdcomm170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Jim Story, Ashly Simera
Jan 15, 2026 -

Rick Hendrick BMW responded

Thank you for such a wonderful and detailed review! We’re absolutely thrilled to hear that your experience at Rick Hendrick BMW was fantastic from start to finish. It’s great to know that Jim Story and John Fulp provided helpful, knowledgeable service and that your X2 was perfectly prepared for delivery. We’re also glad the trade-in process and attention to detail met your expectations. Andrew Lowry’s thorough and transparent guidance through the financial options, along with Ashly Simera’s expertise as a BMW Genius, truly reflect the team-based approach we strive for. Congratulations on your beautiful BMW X2! We sincerely appreciate your trust and look forward to welcoming you back when it’s time for your next BMW. Enjoy every mile! 🚗✨

January 10, 2026

Rick Hendrick BMW facility and staff are best-in-class! The team offered expert guidance and professional responsiveness to all of our questions throughout the car buying experience. In addition, the car More

by npcarden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew (final paperwork signing) - 5 Stars, John Fulp
Jan 12, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW! We’re thrilled to hear that John Fulp delivered a best-in-class experience and went above and beyond to find the perfect vehicle for you. Your recommendation truly means a lot to our team. Enjoy your new BMW, and please don’t hesitate to reach out if there’s anything we can do for you in the future! 🚗✨

January 06, 2026

Mike is an excellent low pressure sales guy. He genuinely wanted to help me find the best car. I walked in off the street and drove off the lot in less than three hours. Five stars all around. More

by rush.travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Mike Paschos
Jan 10, 2026 -

Rick Hendrick BMW responded

Rush.travis, thanks for taking the time to leave a review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

January 03, 2026

Nicole is a amazing service advisor. She’s so knowledgeable about her job. I would highly recommend her to anyone using Rick Hendrick BMW service. We own 3 BMWs and have never had a More

by Jgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 10, 2026 -

Rick Hendrick BMW responded

Thank you so much for the great feedback! We love hearing this. Nicole truly is an amazing service advisor, and your kind words about her knowledge and care mean a lot to our team. It’s especially rewarding to know that with three BMWs, you’ve consistently had such a positive service experience with us. We truly appreciate your trust in Rick Hendrick BMW and your recommendation—Nicole will be thrilled to see this! 🚗✨

December 31, 2025

Allison was hands down the best sales rep! I highly recommend her and this dealership! More

by Rmartin208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Jan 01, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words! We’re thrilled to hear Allison provided such an outstanding experience and truly appreciate your recommendation. We look forward to serving you again!

December 29, 2025

Was thinking about options with my lease coming up and met with Allison. She worked up a fantastic deal to turn my lease in early and left with a brand new car. She is a pleasure to work with. I appreciat More

by Bearman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerri Miner, Alex Greene, Keaton Adams, Trae Glidewell, Allison Barry
Dec 30, 2025 -

Rick Hendrick BMW responded

Thank you for taking the time to share your experience! We’re so happy to hear that Allison was able to help you explore your lease options and put together a fantastic deal that worked so well for you. Turning in a lease early and driving home in a brand-new vehicle is always exciting, and we’re glad Allison made the process smooth and enjoyable. We truly appreciate your kind words about the entire Hendrick team and your recommendation. Congratulations on your new car, and please let us know if there’s anything we can do for you in the future!

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