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Rick Case Kia Sunrise
Sunrise, FL
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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284 Reviews of Rick Case Kia Sunrise
September 17, 2020
My Kia Niro was recently serviced on 09/16/2020. Service consultant Ian Ferguson provided exceptional service and was very efficient. I always find Rick Case Kia to be a pleasant experience. Thanks consultant Ian Ferguson provided exceptional service and was very efficient. I always find Rick Case Kia to be a pleasant experience. Thanks More
by Tim Ford
Employees Worked With
Ian Ferguson
September 08, 2020
I bought my 2018 Kia Soul ! from Frank Martinez in December 2017. But, no matter how busy he is, he always has time to come and say Hi! Every time I come in for Service! He i?s the best! December 2017. But, no matter how busy he is, he always has time to come and say Hi! Every time I come in for Service! He i?s the best! More
by Maria Diaz
Employees Worked With
Sheldon is Great, he is always professional and courteous. , Frank Martinez, Sheldon Harris
August 06, 2020
Loved the experience they treated us great we were not pressured and received a great deal. I would buy another vehicle from RickCaseKia no questions asked ** Michael Bass thank you so much for helping pressured and received a great deal. I would buy another vehicle from RickCaseKia no questions asked ** Michael Bass thank you so much for helping me find my dream car More
by Tenea
Employees Worked With
Michael Bass, Jamal Sheikha
July 26, 2020
The dealership nice and clean. Very peaceful. The sales rep Michael Bass very polite and knowledgeable. Michael has a lot of patience. I am glad he helped me to choose the right vehicle. rep Michael Bass very polite and knowledgeable. Michael has a lot of patience. I am glad he helped me to choose the right vehicle. More
by Sam B
Employees Worked With
Michael Bass, Christian Maidana
July 23, 2020
We communicated back and forth online for a deal on a 2020 kia sorento. Kimberling was our saleslady she was good. We agreed on a deal and did the preapproved online, etc. Then we setup an appointment 2020 kia sorento. Kimberling was our saleslady she was good. We agreed on a deal and did the preapproved online, etc. Then we setup an appointment on saturday July 18. 2020 for sunday July 19, 2020 for around 3 pm. We have to travel 5 hours to get there, 10 hours round trip to buy this vehicle. It was suppose to be VIP. well we got there after 2 pm. And guess what, the paper work was suppose to be done for just signing, it wasn't ready at all. Then before signing the papers both vehicles were suppose to be out front to look at and test drive they were not. Is this Rick cases kia VIP treatment ? WOW !! Waited over two hours to get out of there and drive back home. Tired. It was said get there at 3 pm out by 3:30 pm. Never happened. Nothing was ready for us at all. Had to do all the information again. I sent everything they needed online before. That was a waste of my time. So would me and my wife do it again here. No way. They didn't offer us a meal anywhere there for the 10 hour round trip. So don't travel to Rick case kia. There is no VIP treatment there. They just say there is there. Kimberling was great. Otto was ok. But nothing was ready for us. Ted in finance was very slow nothing ready. We were tired and hungry. Traveled through 5 thunderstorms going there. So we have no choice but to give one star. We could of just stopped at the numerous kia dealers easily around our town and on the way down to Rick case kia. But we went to Rick case kia instead. Very unimpressed. Dealership is not a wow factor. Biggest kia dealership in the world let us down. Contact the general manager ! Why what for ? It's all over with. After the fact. NO DEALS HERE, TERRIBLE PERCENTAGE RATES, DOESN'T DO THE NO PAYMENTS FOR 30,60,90 DAYS LIKE OTHER DEALERS. WHY ? No $25 or $50 debit card for a test drive, other dealers do !!!! TREAT YOU LIKE FAMILY !!!! That's a joke. More
by Hasey7291
Employees Worked With
Ted finance, Otto Aponte, Kimberling Gonzalez
July 16, 2020
Sales Management not Honest - will not return a call refused to understand Sales Tax law in GA. Continued to try and raise the price and would not provide requested document for reference on wire trans refused to understand Sales Tax law in GA. Continued to try and raise the price and would not provide requested document for reference on wire transfer More
by RJ
Employees Worked With
Anthony Larson
July 05, 2020
Very professional dealership Sales and business staff excellent. Sales R. RODRIGUEZ knows how to treat customers and know the product he is selling in and out. Well done Sales and business staff excellent. Sales R. RODRIGUEZ knows how to treat customers and know the product he is selling in and out. Well done More
by 2020 kia
Employees Worked With
Rafael Rodriguez, Christian Maidana
June 20, 2020
Very Good Service and friendly atmosphere. Staff was very helpful and the internet dept called me back and was super nice. I will be back helpful and the internet dept called me back and was super nice. I will be back More
by mrafford617
Employees Worked With
Mr Goldberg, Caroll Gil, Kate Bernstein
June 19, 2020
This my second car I purchased from Carol Gil. I’m looking forward to buying my daughter’s future car with her alway. shes is super friendly and very informative. will definitely come back to Kia. looking forward to buying my daughter’s future car with her alway. shes is super friendly and very informative. will definitely come back to Kia. More
by lissette108
Employees Worked With
Jamal Sheikha, Caroll Gil
June 18, 2020
Mr Juan Carlos made the experience simple, easy no runarounds, straightforward and no pressure at all. Best in the business!! You won't be disappointed!!!!!!! runarounds, straightforward and no pressure at all. Best in the business!! You won't be disappointed!!!!!!! More
by frank.paintpros
Employees Worked With
Juan Carlos Concha
