Rick Case Hyundai Plantation - Service Center

I brought my car in for maintenance. Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this dealership. More

I found the service rep, Robert Labelle, to be very personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! More

Stefano Vigil is the worst advisor at this dealer. He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it wo He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it would have to stay for the following day, which did not happen because I had to miss work on the day my car was supposed to be ready. Given that he knew about my transportation trouble, he should have called or texted me so that I could make arrangements. Because of that experience, I will not bring my car to this dealer for any future services or purchase a new car with them. I drove from Hollywood to this dealership only because my buying experience was great, and my first oil change advisor was excellent. However, this trip will be my last trip there. Unfortunately, communication was not one of his skills. More

Went for an oil change was in and out quicker than expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to the dealer to fix the issue. More

Easy to deal with, professional friendly. Taken care of my care 8 years no issues Taken care of my care 8 years no issues More

Service was good they were quick and completed the work in the timeframe provided. I don’t have anything else to say in the timeframe provided. I don’t have anything else to say More

Fast, friendly and professional at same time. Waiting time is less then they said. Highly recommend Waiting time is less then they said. Highly recommend More

Stefano Vigil was very accommodating. I had an appt. for later in the day, but took me anyway. Fast, courteous, and very helpful. I had an appt. for later in the day, but took me anyway. Fast, courteous, and very helpful. More

I came with an appointment set for a regular maintenance and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the ser and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the service advisor, I finally got it but I found a scratch that wasn’t previously there when I dropped it off. This is my second worst experience here. Very disappointed More