Rick Case Hyundai Plantation - Service Center

Very happy with my service department experience. Had my car in recently and Jimmy Richardson handled everything quickly and efficiently. Minimal wait time, thorough explanations. Glad I’m doing bus Had my car in recently and Jimmy Richardson handled everything quickly and efficiently. Minimal wait time, thorough explanations. Glad I’m doing business with Rick Case Hyundai. More

Brought in my car for service and Jimmy was able to fit me in as I had no appointment. Was helpful in diagnosing what the issue could be and providing me with a timeframe it would be done. I was very grate me in as I had no appointment. Was helpful in diagnosing what the issue could be and providing me with a timeframe it would be done. I was very grateful. More

Had my new Hyundai in the shop three times for a minor brake repair. The last time they kept the car for 4 days. Service advisor extremely difficult to contact for update, called and text many times. brake repair. The last time they kept the car for 4 days. Service advisor extremely difficult to contact for update, called and text many times. was told that brake problem was due to driving thru a puddle. I live in Florida and yes we do get rain and puddles) Fortunately the car is under factory warranty otherwise I was told I would have to pay a $250.00 diagnostic fee and $250.00 hour labor! At no time during my three visits was an apology offered or any transportation other than a Hertz rent a car, at my expense. More

BIG 3-C's. ..Location is Clean, staff is both Courteous (mannerable and pleasant) and Considerate of your time. ..Location is Clean, staff is both Courteous (mannerable and pleasant) and Considerate of your time. More

I sat for 3 hours for nothing. They did not fix my problem. Stefano Virgil is lazy. They did not fix my problem. Stefano Virgil is lazy. More

Had a great experience with service, Robert L. took care of all the issues in the car in less than 24 hours. Definitely my preferred dealer took care of all the issues in the car in less than 24 hours. Definitely my preferred dealer More

Great service. Friendly staff. Prompt. Good customer relation. Nice waiting area. Television, chairs, tables, computers, snacks Friendly staff. Prompt. Good customer relation. Nice waiting area. Television, chairs, tables, computers, snacks More

Great service, friendly staff. This is my first visit and will continue to bring my car for services This is my first visit and will continue to bring my car for services More

Really friendly and attentive representative, great, fast service, really like it. I truly recommend this dealership service, really like it. I truly recommend this dealership More

I had a appointment at 1:00 pm got there at 12 did not get my car till 4:00 and then I didn’t even get my oil change they wanted me to pay for my oil change telling me that I went over my miles this is get my car till 4:00 and then I didn’t even get my oil change they wanted me to pay for my oil change telling me that I went over my miles this is the first time I ever experience this at this dealership I’m thinking of taken my business to a different dealership More