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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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November 02, 2019

I can always count on Tom Owen to give friendly and professional service and advice. I always attempt to get Tom as my service advisor. More

by phyzzrex
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Rick Case Hyundai Plantation responded

We are so happy that Tom was able to provide you with a great experience. Thank you so much for your review and 5-Star Rating!

November 01, 2019

They are one of the best dealerships in the car industry, they are very professional and customer friendly. I would recommend them to anyone, thanks guys. More

by Imogene
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
Nov 04, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-Star Rating! We look forward to serving you again in the future!

October 28, 2019

Rick Case in Plantation Fl has an excellent Service Dept. Earnest went out of his way to make sure I got the service I needed in an expeditious time matter, He also advised me, as I was leaving, of something More

by wabc77@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Rick Case Hyundai Plantation responded

We appreciate you taking the time to leave us a review and 5-Star Rating! We look forward to serving you again!

October 23, 2019

Good experience for an oil change Took just 90 minutes. Too bad the car wash was broken. Robert Labelle was courteous and knew what to do. There was a panic alarm detected at 11:10 AM More

by Pompano BIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above. Robert Labelle was the one.
Oct 23, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your rating and sharing your experience! We look forward to serving you again!

October 23, 2019

Good service This Advisor was the best at getting me in and out. And did exactly what I wanted done. And also was very personal and helpful. Thanks again for all y More

by Golgotha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can remember his name
Oct 24, 2019 -

Rick Case Hyundai Plantation responded

We appreciate your review and 5-Star Rating. Thank you for choosing Rick Case Hyundai in Plantation! We look forward to service you again!

October 21, 2019

Oil change tire rotation Needed oil change front right tire looked at . Was losing pressure. MIDGI HOOKED me up with Jose from service who is my and my daughter's service guy. More

by Bruce1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, service, Midgi Kasten
Oct 22, 2019 -

Rick Case Hyundai Plantation responded

We are so glad you had a wonderful experience with our dealership. Thank you for your review and 5-Star Rating!

October 19, 2019

Great service José is very professional and knowledgeable. I can rest assured that he has reviewed my car from top to bottom and if there is anything that needs my More

by LOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your review and 5-Star Rating! We are so glad Jose was able to provide you with a great experience! Thank you for choosing Rick Case Hyundai.

October 17, 2019

Engine light I asked this Robert Labelle to not give me back my car until it’s fixed properly because I keep having the same problems. He gave me back the car with More

by Pissed off customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert labella , Jenny Arguelles
Oct 17, 2019 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. Please contact our Service Manager, Collin Lord at (954) 377-7561, to further discuss this matter. Thank you!

October 10, 2019

I'm giving a 5 stars Because my service was done good and in timely manner. Also was very nice.He is a excellent worker. More

by Venessia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammuel Neely
Oct 11, 2019 -

Rick Case Hyundai Plantation responded

We are so glad we were able to meet your expectations. Thank you for your review and 5-Star Rating! We look forward to serving you again in the future!

October 08, 2019

I recommend Rick Case Hyundai Plantation. My service advisor Stefano is always courteous and helpful with all of my needs. A few times I had to see the service manager, Colin, about some other issues. More

by Suzanna E
Recommend Dealer
Yes
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Rick Case Hyundai Plantation responded

Thank you so much for your feedback and 5-Star Rating! We are so glad you had a pleasant experience with our dealership and we look forward to serving you again!

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