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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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January 05, 2020

Great service and friendly staff. They deliver what they promise At the service department the car is ready on time. The service representatives are attentive More

by sschwolow
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José flechas, Midgi Kasten
Jan 07, 2020 -

Rick Case Hyundai Plantation responded

We appreciate your review and 5-Star Rating! Thank you so much for choosing Rick Case Hyundai and we look forward to serving you again in the future!

December 31, 2019

The shuttle driver wasn't there. and they had no replacement. I was there for 2 hours for an oil change. They could have had my car all day and I wouldn't care if the shuttle was running and able More

by Luana
Recommend Dealer
Yes
Employees Worked With
I don't remember name of service advisor that helped me.
Dec 31, 2019 -

Rick Case Hyundai Plantation responded

We are sorry for your recent experience with our dealership. Please contact our Service Manager Colin Lord at 954-377-7561 to further discuss this matter. Thank you!

December 19, 2019

Tom Owen took superb care of my car and me making service as comfortable as humanly possible. Highly recommend. Ian Ross provided excellent shuttle service More

by moogla
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Ross
Dec 20, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your review and 5-Star Rating! We are so glad that Tom provided you with great customer service and we hope to serve you again!

December 18, 2019

I had an appointment for an oil change and waited over two hours. That’s way too long. What’s the point of an appointment. The service guy was very nice. More

by wslevine
Recommend Dealer
No
Employees Worked With
Robert
Dec 19, 2019 -

Rick Case Hyundai Plantation responded

We are sorry about your recent experience with our dealership. Please contact our Service Manager Colin Lord at (954) 377-7561 to further discuss this matter. Thank you!

December 17, 2019

I've had nothing but the best service each time I've gone to the Service department. I'm really paronad when the warning lights comes on and I just stop by and they reassure me it's ok and they will take car More

by Prettyinpink003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Jaehrling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Saleh
Dec 18, 2019 -

Rick Case Hyundai Plantation responded

We are so glad that Ernest was able to provide you with great customer service. Thank you for your lovely review and 5-Star Rating! We hope to serve you again in the future.

December 14, 2019

Stefan is the very best in service advisors! I have been impressed with him for many years! I have a 2015 Hyundai Sonata and love it and think the world of Rick & Rita Case More

by Hyundaimaura
Recommend Dealer
Yes
Employees Worked With
Donnie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-Star Rating! We are so glad that you have been a loyal Rick Case customer and we look forward to serving you again!

December 08, 2019

I like this location because they take the time out to explain every little detail and to make sure I understand what, when, why and how. More

by huffhuff007
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Rick Case Hyundai Plantation responded

We are so happy to hear that you had a great experience with our dealership. Thank you for taking the time to review us and for your 5-Star Rating!

November 28, 2019

I went to get my oil change done. It is always a great service with Ernest at the rick case on 441 and sunrise blvd. More

by Amoi24
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Rick Case Hyundai Plantation responded

We appreciate your loyalty to our dealership and look forward to continue to satisfy your needs! Thank you for your review and 5-Star Rating!

November 23, 2019

4 times a charm Took 4. Visits to complete a simple repair. Customer service needs some help. Called over and over and never got a person. Tom was excellent. A More

by scottadolp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Nov 25, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your rating, please contact our Service Manager Colin Lord at (954) 377-7561 to further discuss this situation. Thank you!

November 10, 2019

I had a pleasant car buying experience. I went there for service and they talked me into a new car. They were both very professional and friendly. More

by Bettyfl17
Recommend Dealer
Yes
Employees Worked With
Abdel Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hajira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Rick Case Hyundai Plantation responded

Thank you so much for your review and 5-Star Rating!

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