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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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April 10, 2020

José Flechas as usual was very professional, knowledgeable, prompt, friendly and always efficient. That is why I would only bring my car for service when he is in. Fernando Granzow More

by FG
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Apr 10, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your review and 5-Star Rating Fernando! We hope to serve you again in the future!

April 10, 2020

Excellent customer services. Very clean place. New building. Easy to make an appointment to change oil. I recommend this Hyundai dealer to everyone. Thank you. More

by orlandomr123
Recommend Dealer
Yes
Employees Worked With
Horacio "Eddie" Andrade
Apr 10, 2020 -

Rick Case Hyundai Plantation responded

Thank you for choosing Rick Case! We appreciate your 5-Star Rating and we hope to serve you again in the future!

March 27, 2020

I had an intermittent problem with my car and the service department worked with me diligently over a period of two weeks to try to resolve my problem. Most service departments would have probably given up. More

by chris.mcdougald
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Mar 27, 2020 -

Rick Case Hyundai Plantation responded

We are so glad you had a great experience and hope you continue to choose Rick Case Hyundai!

March 13, 2020

After needing a new engine at 102,000 miles, this dealership added a new engine and a free rent-a-car while waiting for the new engine to be replaced. The 200,000 mile warranty is real... amazing!!! More

by Psu68
Recommend Dealer
Yes
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Mar 13, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had an amazing experience with our dealership. Thank you for your 5-Star Rating! We hope to serve you again in the future.

March 09, 2020

Very accommodating. Didn’t have to wait too long for servicing. Would have preferred not to watch sports on tv😊. Explained what was covered in the service done. More

by Jane Levy
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Rick Case Hyundai Plantation responded

We are so glad you had a great experience with our dealership. Thank you for your rating and we hope to serve you again in the future!

March 03, 2020

Service is good and the staff is fast and very fast and knowledgeable.did not wait long and was out the door in less than two hours. More

by mercy.sanchez15
Recommend Dealer
Yes
Employees Worked With
Jose Flechas 5 stars.
Mar 04, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your review and 5-Star Rating! We hope to serve you again in the future!

February 25, 2020

I was shocked to see my invoice had my tire was replaced due to a nail wasn’t what I was told there was no nail they gave me a bs story More

by Mccen56
Recommend Dealer
No
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiel Ramoutar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Feb 25, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. We never want our customers to leave feeling frustrated. If you could please call our Service Manager Colin Lord at 954-377-7561, to further discuss this matter. Thank you!

February 22, 2020

5 trip still same issue assistant wants to trade with new car less intrested on repairs service AC never work since leas the car 0* More

by abidbarry
Recommend Dealer
No
Employees Worked With
Karim Elsayed
Feb 24, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. We never want our customers to leave feeling frustrated. If you could please call our Service Manager Colin Lord at 954-377-7561, to further discuss this matter. Thank you!

February 08, 2020

Very efficient service courteous at all time at first did not find my service advisor then Robert Labelle took care of my service and saving me some discount that I did not know about the reward program More

by Behrensal
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
Feb 10, 2020 -

Rick Case Hyundai Plantation responded

We are so happy that you had a positive experience with our dealership. Thank you for choosing Rick Case Hyundai and giving us a 5-Star Rating! We look forward to serving you again in the future!

February 07, 2020

Thank you for a job well done, there was a miscommunication error that was resolved very quickly and easily. I will be back for all my service needs. More

by Josh
Recommend Dealer
Yes
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem
Feb 10, 2020 -

Rick Case Hyundai Plantation responded

We are so glad to hear that you had a great experience and will be continuing your services with us! Thank you for your review and 5-Star Rating!

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