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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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July 12, 2020

Ernest is the best very friendly and professional he makes you feel comfortable to wait your car to be serviced he also keeps you updated while you wait More

by Yvonne gooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating Yvonne! We are so glad that Ernest provided you with a great experience and we hope to serve you again in the future.

June 30, 2020

Honesty Kind and very Attentive,that's what I got with Jimmy Richard's. Thx sssooo much Everyone. I also had a guy name Ernest, a good experience as well. More

by Yolanda Daley
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Richards
Jun 30, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Jimmy and Ernest provided you with great customer service. Thank you for your 5-Star Rating and we hope to serve you again in the future!

June 27, 2020

Sam is exceptional he always goes above and beyond for the customer, he has great customer service and is always pleasant, would recommend him at anytime More

by Judy Turney
Recommend Dealer
Yes
Employees Worked With
Sam Neely
Jun 29, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating! We are so glad that you had a wonderful experience and we hope to serve you again in the future.

June 26, 2020

Just had my new Sonata serviced for the first time. I would like to give a shout out to my wonderful service advisor Stefano along with your excellent mechanic Armando both of whom diffused a minor issue More

by Abba
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando/mechanic, Midgi Kasten
Jun 26, 2020 -

Rick Case Hyundai Plantation responded

We are so happy that Stefano and Armando provided you with great customer service. Thank you for your 5-Star Rating and we hope to serve you again in the future!

June 25, 2020

Appears that it was a good job. Took much too long. Suppose to be 45 mins not 3 hrs. Will consider another service center in future. More

by Dr. Fehr
Recommend Dealer
Yes
Employees Worked With
James ?
Jun 26, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating! We apologize that you were not 100% satisfied with your service, but we hope you will visit us again in the future.

June 09, 2020

The service is good and fast. The staff are friendly, prompt, courteous and customer oriented. The waiting area and rest room are clean and orderly. More

by Samuelpinoy
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your review and 5-Star Rating! We are so glad you had a great experience and hope to serve you again in the future!

June 06, 2020

Basically, I went into the dealership because my check engine light came on. I was told I need to replace my cataylic conventer which will cost $2500. I declined the service. I took my car to another Auto More

by HAVENANGEL22
Recommend Dealer
No
Employees Worked With
Ricard and oscar was the tech....I believe
Jun 08, 2020 -

Rick Case Hyundai Plantation responded

We are sorry about your recent experience with us. Please contact our Service Manager Colin Lord at 954-377-7561, to further discuss this matter. Thank you!

May 23, 2020

I didn't have the Services done because sales general sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. More

by scocampo212
Recommend Dealer
No
Employees Worked With
Fares Abualown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hajira
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience. If you could please call our Service Manager Colin Lord at 954-377-7561, to further discuss this matter. Thank you!

May 22, 2020

Jimmy was thorough with the initial inspection of the vehicle and explained the options I can possibly take. The service was timely and was just 1 hour. Always great to schedule an appointment. More

by denise64c
Recommend Dealer
Yes
Employees Worked With
Jimmy
April 22, 2020

Excellent premier customer service.Tom Owen took great care of me.Satisfief with mechanic care.every one is always friendly.Rick case is the 1 More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Alex Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Apr 23, 2020 -

Rick Case Hyundai Plantation responded

We are so glad you had a great experience with our dealership. Thank you for your 5-Star Rating Joyce!

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