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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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January 02, 2021

Service was great as always. Was very disappointed in the fact that many sales personnel were walking around not wearing masks properly or at all More

by pocketen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We appreciate your feedback and will take all into consideration.

January 01, 2021

Jose flechas, energy is on point. He is a car saver! Excellent customer service. That’s why I only bring my car only here.Thank you Jose and thank you Hyundai ☺️ More

by Travelgdess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose flechas
Jan 04, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that Jose provided you with great customer service. Thank you for your 5-star rating and we hope to continue to serve you again in the future!

December 30, 2020

Service employees were courteous and efficient even though they were very busy this morning. Ernst was particularly professional. The waiting area was clean and comfortable. More

by Jotrobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and rating! We hope to continue to serve you again in the future.

December 30, 2020

I commend the personnel responsible for scheduling an appointment, Stefano for implementing the scheduled procedures, the expertise of mechanics, and the overall courtesy and cooperation of all personnel More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen the receptionist at check out., Midgi Kasten
Dec 31, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating and we hope to continue to serve you in the future!

December 29, 2020

Very good customer service. This Rick Case dealership goes above and beyond for its customers. I take my car here for all my service needs. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for 5-star rating!

December 28, 2020

Today’s visit was a pleasure, Ernest took care of me, in and out, no problem , I’ve had other visits that didn’t work out as well More

by trg1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful visit with Ernest. Thank you for your 5-star rating and we hope to serve you again in the future!

December 19, 2020

Great service and attention to customers needs, also respectfully answered all my questions without making feel stupid. Apologetic and concerned of wait time. Gave info when need it. More

by Rosari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Richardson
Dec 21, 2020 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating and hope to serve you again in the future!

December 17, 2020

Jose flechas was my service provider today very nice and polite guy I would recommend him again anytime I rate him ten stars if I can More

by adrienneharlis39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Dec 18, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with Jose. Thank you so much for your 5-star rating!

December 09, 2020

My appointment was at 9:45. I was taken promptly. My servicevtech, Stefano, was welcoming and very courteous. He explained things very clearly. He was thorough when reviewing what work had been complete More

by Huck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Stefano provided you with great customer service. Thank you for your rating and we hope to serve you again in the future!

December 08, 2020

Thanks to Jose who was very friendly and courteous took I was in and out in reasonable time. Far better experience from the First visit More

by Jehinissi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Dec 08, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience and we hope to serve you again in the future.

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