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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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April 01, 2021

Everybody is great! There’s even bagels and apples for a snack. How thoughtful!!! I had already planned and brought my own lunch but now I know for next time and so do you More

by Anitamich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 01, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your rating and we look forward to serving you again in the future!

March 29, 2021

This was the first time I worked with jimmy and everything was great. He gave me excellent customer service. Check his computer to make sure all services were up to date More

by Big dog
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jimmy service dept
Mar 31, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

March 24, 2021

My Service Advisor, Jose, did an excellent job! I appreciate his courtesy, helpfulness and quick service… An excellent experience! I will definitely return to this dealership for any service needed. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 25, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating Bob!

March 18, 2021

Tom Owen the best every time I go there I get the best service at the service Department 5 💫💫💫💫💫 great experience. Quick and professional service More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating Bobbie!

March 14, 2021

The best thing about this dealership is my service technician, Ernest Bynes. He is the best service person I have ever had in all the years I have taken cars in for service anywhere. More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating Susan!

March 11, 2021

Unhappy customer! It is unacceptable that I had an appt for 1/15 and just got my car back yesterday! My first and last time doing business at this location. More

by Felecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather, Not, Say
Mar 11, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

March 11, 2021

Nothing good I can say about that place. During the service, the car got scratches, but they refused to take responsibility and fix it. Had to wait too long for the service. More

by KONSTALX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Frecha
Mar 12, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

March 09, 2021

Not good at all this is the second time I’ve been here and I had work done and they didn’t take care of the same problem which was clean under the hood from prior work that was done they they change the l More

by Tking
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

March 08, 2021

I had engine problems when there to CK it out, 170.00 to check the car, after 4 days Bob Owens told me that the engine is no good to change it to a used one 5400.00 uds, I check with others, and I was quote More

by byronbaez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our General Manager Fares Abualown at faresabualown@rickcase.com or 954-377-7504, to further discuss this matter. Thank you!

March 03, 2021

Customer service was great was attended to as soon as you pull up. Will be sure to come back again for service when needed facts More

by victorcruz7222@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

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