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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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July 05, 2021

Excellent service as always... been their customer for more than five years... and about to get yet another new car. More

by nsakallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Abualown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Jul 07, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your loyalty and 5-star rating! :)

July 03, 2021

Jose Fletas was great, as always. Honest, service oriented and easy to talk to. Also, the service time was pretty much as he had indicated. More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fletas
Jul 07, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

July 01, 2021

Outstanding service with Ernest, very professional like always,, i w More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating Jeffrey!

June 25, 2021

I was helped by Tom Owen and he was awesome. He scheduled my appointment and was aware that I had a road trip the next day. He took care of everything and made sure that my car was thoroughly checked. Meanwh More

by Mafabiola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful service experience with us. Thank you for your 5-star rating and we hope to serve you again in the future!

June 19, 2021

I really like my dealership, the waiting room is clean with friendly people that work there. However, I had to get my final oil consumption test done. They said that the problem was fixed and I didn't nee More

by Janice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Lord
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Jun 21, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with our dealership and look forward to serving you again in the future.

June 15, 2021

Service department is very professional and courteous. Midgi is a pleasure to speak with and Steffano is kind and courteous. Would highly recommend their services. More

by Griffhm
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your rating and we hope to serve you again in the future!

June 13, 2021

Went for my scheduled elantra maintenance, waited a little more than expected but the knowledgeable and courteous service made up for it. Good service, recommended. More

by feroz2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richardson
Jun 14, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

June 09, 2021

My service Advisor was Jim Richardson who did an excellent job and was very nice to work with. Great job Jim. Thanks for your help. More

by Lamoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richardson
Jun 09, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

June 09, 2021

Mr. Jimmy Richardson excellent service! Friendly!!!! Thank you for the help, he made good recommendations about the service for my trip, and after my trip. More

by Marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Jun 09, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that Jimmy provided you with a great experience and we hope to serve you again in the future.

June 09, 2021

If I could I would score the service department of Hyundai with a 6. All personnel are exceptional. From the scheduling of an appointment, to reception and facilitation by the service manager, to the More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Jun 10, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with us and we hope to serve you again in the future.

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