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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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August 22, 2021

Our service representative was polite and informative. The maintenance was timely. The facility was clean. Other employees made it a point to help us. Another word More

by Wbrown402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Aug 23, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

August 20, 2021

Tengo Nueva Tucson 2021 con problemas de frenos y en 1 mes no me han resuelto. Deficiente servicio y atención. Es un problema muy serio More

by Rosa Fasanaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Richarson, Midgi Kasten
Aug 20, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our service manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

August 16, 2021

Very nice and friendly advisors nice rest area good coffe and samething to eat. But we have to wait to much for service. More

by Christiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

August 14, 2021

Friendly personnel, nice clean facility. The are trying their best in the service department despite shortage of employees More

by lbatwinas87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Jaques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

August 12, 2021

The associates display very high level of professionalism and personable mannerism. The dealership is quite clean and attractively laid out. More

by earthy42
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Itzo
Aug 12, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

August 09, 2021

The customer service was poor. I waited 5 hours before I got an assumption of what they think is wrong with me car. I called the service representative 5 times and he didn't return one call. I tried calli More

by Reidpat03@yaho
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Labelle , Midgi Kasten
Aug 10, 2021 -

Rick Case Hyundai Plantation responded

Hello, We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

August 08, 2021

I always get good service and the workers are always friendly. And Ernest in the service dept he’s a very nice guy very dependable 👍work More

by daley02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your rating and loyalty! We look forward to continuing to serve you in the future.

August 07, 2021

Tom Owen is always great. On my 3rd car from this dealer and it’s Tom’s service that brings me back. More

by Dropthemike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

August 06, 2021

Customer service excellent, service department excellent, I'am very happy With the srrvice to my car. More

by H K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Aug 06, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your rating!

August 04, 2021

Was able to make an appointment at my convenience. Courteous and timely service from everyone I encounter in the dealership. Even the porter was very attentive. More

by Titina127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Aug 04, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

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