Back

Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

Sort by
April 08, 2024

My experience with the service department regarding my 2020 Palisade's TPMS system issue was disappointing. Despite being charged $347 for 1 hour of labor to reprogram a wheel sensor, the problem persiste More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel
March 17, 2024

While we started off on a bad note, my service advisor did end up doing their best to assist me with my issue. I understand that it wasn’t easy on both ends, I was stressed about a car I just got having t More

by Bernardgeorges555
Recommend Dealer
Yes
Employees Worked With
Omari Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Terrible experience, worst customer service experience ever from Mr. Samuel Patterson. Same kind of service cost double in just 6 months apart. I feel like I've had have been robed. On 09/07/2023 I paid $ More

by masterbeltran1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Patterson.
March 15, 2024

These dealership love them rate them How do I tell everybody to replace they're very great I love them More

by missmilly62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Izzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
February 07, 2024

Great service. Jimmy was very helpful and knowledgeable. My service was for recalls on my vehicle. More

by guptons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
January 31, 2024

Overbooked very slow. Anthony Andriols Was great.The whole visit was 4/12 hour . Two hr before they ever looked at the car. More

by judyjjinx
Service Time
Recommend Dealer
No
Employees Worked With
Ernest Bynes
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Tom Owens did a great job getting me checked in and out in about an hour. Very satisfied More

by Debbie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Service was excellent and I was out of the dealer in a hour. Very satisfied More

by Debbie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

My appointment at Rick Case was very pleasant. The gentleman who attended me was polite. Explanation, time, and attention was on point. Enjoyed talking to him, need more people like him in this fi More

by montanezx954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
December 27, 2023

Today was one of my best visit. Jimmy Richardson was very helpful and knowledgeable, and I appreciate that. He really looked out for the customers More

by Flow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
2
...