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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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January 01, 2022

Oil and filter change plus check engine light on. Everything was great. Autumn, service advisor was wonderful person. Cashier messed up tried charging me $647475. Of course my bank blocked my debit c More

by mehat5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Mensick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

The customer service from José in the service department was great, if your car need service ask for Jose he is very professional. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José
December 31, 2021

We stated the reason for taking the car in when we made the appointment was for ABS recall. After three and a half hours, they called us to tell us that they did not have the part! For me, that is disgusti More

by Dr. Claudette Spence
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler
December 30, 2021

Jimmy Richardson does not take his job seriously he is too talkative, his productivity level is very poor and unacceptable he had me waiting for my car over 31/2 hours it only take 1 hr. to change the car More

by albertpersaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Richardson
December 29, 2021

Excellent attention they did wonderful job thanks for helping me with my car today I am glad More

by Pilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose flechas
December 29, 2021

I hated going to the dealership until I found Rick Case Hyundai. They are so friendly and professional—and efficient! Jose in the service department helped me with my oil change, tire rotation, and recalls More

by julie.dull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose E.
December 28, 2021

Service advisor Jimmy was very responsive and helpful for my first service appointment. Thank you More

by Dtumolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
December 26, 2021

I was in for and oil change and fluid levels check. Services performed were good and faster than I expected. More

by jwstrike802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richardson - 5 stars
December 24, 2021

Robert has a friendly and approachable attitude which I appreciate. This attitude is important to me. I feel comfortable coming to this dealership More

by Winsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
December 22, 2021

I bought my 2009 Hyundai Genesis from this dealership. Since that time I relied on them to service the car. Tom Owen has be the service manager that I have relied on . He is a great guy really knows his More

by JRboca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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