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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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February 11, 2022

I’ve never had a bad experience at this location however I just had service done with Tony and I appreciate his honest feedback on what services needed to be done and how friendly he was. I 100% will be bac More

by elanoswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vrenna
February 07, 2022

Robert was excellent I was disappointed though because I replaced the main belt last year about 6 month ago and they did not check the Tension mechanism and of course it went bad this year and it cost me to More

by kathyhersh88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
February 05, 2022

I was super please the way that the Mr. Tom Owen took I was super please the way that the Mr. Tom Owen took care of me he is really amazing I am very please with him thank you More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

2 things either they take on too much work or their really slow 3 hours to change oil and rotate tires More

by Nahhungry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Salo
February 02, 2022

The dealership was clean organized and everything was laid out in a professional manner and courteous More

by candiew1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

Service department advisor was terribleNo communication what was happening on car He did NOT return phone calls Only good thing about the whole situation was the mechanic that did actual work on my car T More

by cbezilla7
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

I had 2 questions. 1st question: at my current mileage, am I due for anything other than an oil change. Tyler didn't know, didn't ask for help finding out, promised me that the mechanic would let me know. More

by ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
Jan 30, 2022 -

ann responded

I had 2 questions. 1st question: at my current mileage, am I due for anything other than an oil change. Tyler didn't know, didn't ask for help finding out, promised me that the mechanic would let me know. Nobody has bothered to tell me yes or no. 2nd question: How are my tires? Nobody has bothered to answer. I don't know if it's time to replace them, or rotate them... Please read the detailed review I gave on Google.

January 16, 2022

The communication was great as my car was getting fixed and we were awaiting for the part to be delivered for over a month. Robert Labelle kept in touch with me daily to let me know the progress. I was so More

by Margie Mader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
January 11, 2022

First routine service was excellent. Met me at service drive quickly and service writer was friendly and knowledgeable. More

by jfs9840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

The attention I receive when I get there is always prompt. There is always someone to greet me and listen to my concerns, More

by janhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Izzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

janhill responded

My visit was satisfactory

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