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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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April 27, 2022

The state rd. Location was great. The Weston location was terrible. Theservice manager there hung up on me and had a terrible attitude. More

by Ajpascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Excellent service with Mr Ernest and his team. Very professional with a caring attitude. Thanka for the breakfast. .🙏♥️ More

by Sylvia7739
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

The staf is pleasant, the location is clean, but the service takes forever. An oil change (a scheduled appointment made oil change) I waited 2 hours. When you have to call the service department, it tak More

by TheRustyJohnson
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James
April 26, 2022

I would never think of using any dealership but Rick Case to service my car when I am in Florida for the winter. I am extremely pleased with every aspect of the service they provide. From the moment they gre More

by Maryl727
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Tecks not knowledge of fault isolation of problem. The advisor is exceptional thank you Tom More

by Hggomez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Ridiculous 3 hour wait for oil change. Hyundai sells cars with promise of free maintenance but actually getting service is worse than going to the dentist More

by LF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Rick Case Hyundai has serviced my vehicles for well over a decade now and I can assure every one that the professionalism, quality of care and speed of service is unmatched. Service manager Jose Flechas is More

by JR Gouge
Recommend Dealer
Yes
Employees Worked With
Ryan Marcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Flechas
April 21, 2022

Just had an oil change this time; intake process went smoothly and my car was ready when I came back to get it. Everyone was friendly and helpful More

by It’s a Hyundai
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
April 20, 2022

Clean professional cautious it’s a dealership you will want to return to again and also required A friend to visit I was please More

by BE happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Great customer service and very friendly. Also, Robert helped me for questions with my car. More

by Henry1166
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
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