Rick Case Hyundai Plantation

Best auto purchasing experience! We were greeted immediately. When we explained to the sales person what we were looking for he knew right where to take us. It didn't take long before We were greeted immediately. When we explained to the sales person what we were looking for he knew right where to take us. It didn't take long before we found the car we were looking for. We met with the finance manager right away and within an few hours we were out the door with a new car that we love! More

Excellent Customer Experience Who would think buying a car could be so effortless and enjoyable? Omar Hajira, Tom Krizanic and Michael Bushman and Diane Weaver showed my mother tha Who would think buying a car could be so effortless and enjoyable? Omar Hajira, Tom Krizanic and Michael Bushman and Diane Weaver showed my mother that making the decision to buy her first car and first Hyundai from this dealership a decision she would be happy with. Omar was not only patient, he was informative and just a pleasant demeanor that made this experience superb. Each interaction from walking in meeting Omar to go over what she was looking for in a new car and our pleasant exchange with Diane , she felt no pressure, they all put my mom at ease.The team at Rick Case Plantation worked with us and guided my mom through to the end. This is the dealership to go! More

overpriced This dealership is good but I believe they overprice too much and add whatever they can when they know the costumer can get financed, not coming back This dealership is good but I believe they overprice too much and add whatever they can when they know the costumer can get financed, not coming back unless I have no other choice,! The appraisal for the trade in was way Lower than what they should have, and even tho I pay cash upfront the roll over debt remained super high as they added a lot to increase their revenue. Frankie is a good guy tho, the review is mainly for the financing department .. More

WORST SERVICE I bought a car and a week later I had a sidewall blow out... I called RC and Hyundai as this was at midnight in Orlando and had no spare. Hyundai roa I bought a car and a week later I had a sidewall blow out... I called RC and Hyundai as this was at midnight in Orlando and had no spare. Hyundai roadside assistance wanted to drop me in the worst part of Orlando at the dealership and refused to take me to a hotel. I then had to go through my insurance company to have the car towed to a tire kingdom that had a hotel behind it at the recommendation of the state trooper... I never got an answer from RC or Hyundai. I pulled up to have an oil change done which I made an appointment for and the first thing out of the service person's mouth was.. "it's a 2 hour wait before we can bring it back" not, "hi do you have an appointment" When I looked at him and said I had an appointment he then told me it would not be that long... during the check in we spoke about the fact I had a blow out 1 week after I bought the car, he immediately said..." if you didn't buy the road hazard then there is nothing I can do" I asked to speak to the GM, who I was then told he would say the exact same thing. as the service person was checking me in, he noted that I was going to have to go to another service adviser because that is who I had the appointment with and began to "quit" the process of checking me in. I explained since it was my first time there, I did not care who my adviser was and to please continue... the tire was then inspected by the service gm who indicated he couldn't see anything wrong with it, but had to talk to the tire rep..after arguing with me that I must have hit something, . I then asked to speak to the GM I was told he wasn't available. I asked to speak to Rick Case, and was told he didn't have his number... I walked up to the sales desk and was given a number to an assistant, and then told I must have hit something and that the GM is going to stand w/ the service manager. I spoke with RC assistant and was told it would have to go back to the GM/and Service Mgr. I received a call from the GM who indicated I must have hit something because tires just don't blow out. With this being the 4th car my family has bought from RC but the first one from the FTL store, I expected better customer service. I was then "schooled" on how I spoke to his staff, the staff who continued to state.. "you must have hit something" I guess the customer isn't always right and RC really isn't in to the personal touch as he claims to be. I'm out over $200 and they provided me with an oil change and a free tire rotation. WORST DECISION I EVER MADE IN A CAR DEALERSHIP.. I SHOULD HAVE STUCK WITH TOYOTA More

Awesome This is my first time purchasing a car and My Experience was wonderful. The professionalism and the warmth in that environment was breathtaking. I lef This is my first time purchasing a car and My Experience was wonderful. The professionalism and the warmth in that environment was breathtaking. I left feeling very pleased More

buying a new car everyone was friendly. felt no pressure at all.everyone treated me like I was family.no need to go to another dealer. even the free coffee was good everyone was friendly. felt no pressure at all.everyone treated me like I was family.no need to go to another dealer. even the free coffee was good More

Greatest purchase and salesman ship Easton Jones is an incredible salesman who delivered on everything i wanted. I highly recommend working with Mt Jones as your salesman, personable ma Easton Jones is an incredible salesman who delivered on everything i wanted. I highly recommend working with Mt Jones as your salesman, personable man, professional, and a great asset to Rick Xase Hyundia. More

Awesome service Great and professional, took time to fulfill what my needs were. Explained in detail what was expected and worked hard with banks into getting a great Great and professional, took time to fulfill what my needs were. Explained in detail what was expected and worked hard with banks into getting a great apr More

Awesome experience and stress free Great experience!!! We came in to service my 2013 Santa Fe and ended up trading for a new 2016. Santa Fe and purchasing another vehicles from him. Great experience!!! We came in to service my 2013 Santa Fe and ended up trading for a new 2016. Santa Fe and purchasing another vehicles from him. More

best experience Great deal love it.will be upgrading in 3 years. I will refer others. Best experience and customer service. I really appreciate the care and patient. Great deal love it.will be upgrading in 3 years. I will refer others. Best experience and customer service. I really appreciate the care and patient. More