Rick Case Hyundai Plantation

excellent service Donnie Barnes when I first met him I knew he was honest. Did not force any cars on me. Every question I ask him he answer effectively Donnie Barnes when I first met him I knew he was honest. Did not force any cars on me. Every question I ask him he answer effectively More

Review Christian M. & Omar were extremely helpful and nice! They could teach others on the team to be as nice with customers daily who are making an investme Christian M. & Omar were extremely helpful and nice! They could teach others on the team to be as nice with customers daily who are making an investment in a car for purchase or service. More

Great experience and staff Everyone was very nice and helpful l. I didn't feel that they were being over aggressive in trying to get me to buy a car, just for a commission. I tr Everyone was very nice and helpful l. I didn't feel that they were being over aggressive in trying to get me to buy a car, just for a commission. I truly felt that they were there to help me get into a car I wanted More

Thank you Hundai and Case Some of the sales people were very loud.Essian was intelligent,personable and i would recommend him for any new costumer. Elantra is a little giant c Some of the sales people were very loud.Essian was intelligent,personable and i would recommend him for any new costumer. Elantra is a little giant car . More

Happy I had a great experience with the sales representative Franco Hernandez which was very interested in my needs and Malik Saleh which had my best intere I had a great experience with the sales representative Franco Hernandez which was very interested in my needs and Malik Saleh which had my best interest in mind when we where dealing with my purchase. More

Good new car purchasing experience I got the exact car I wanted at a decent price. Donnie Barnes was a very professional sales person and helpful in teaching me about my new car. Mali I got the exact car I wanted at a decent price. Donnie Barnes was a very professional sales person and helpful in teaching me about my new car. Malik Saleh was also professional and friendly in the Finance Department. He informed me about additional warranty options and I purchased some of those options. Thank you for a fairly painless car buying experience. More

Worst experience every time. No value for customers time. I have bought a Hyundai Car from Rick Case Hyundai, Plantation. Due to rude and incompetent people that handle customer service I will never buy a Hyu I have bought a Hyundai Car from Rick Case Hyundai, Plantation. Due to rude and incompetent people that handle customer service I will never buy a Hyundai again neither would prefer to get any services for my car. I LIKE the product but dealing with the people at Rick Case Hyundai is so unpleasant. This is my 4th visit to this store and every time I have had bad experience. Today’s was the worst. My Car’s A/C knob was broken and it is still under warranty. I had booked an appointment to get it repaired. Before booking I had called the store and confirmed on the service, warranty and timing of my appointment. But when I went there, I could find the service representatives busy taking puffs and chit chatting. No one bothered to come up to me for at least 15-20 minutes and then they said it’s already too late to be repaired today!!!!!! It is not just a single instance for which I blame them but several times I went for my car service, they either delay to attend me or give the car 2 hours later than the time mentioned. I had to waste a lot of my office time and was answerable to my manager because of this. The staff doesn't listen to a word you say, they just repeat their speech over and over until you get so frustrated you have to walk away. Ask for a supervisor then you wait for a long period and then just get the same treatment from the supervisors. These people are horrible to deal with. The best dialogue of the day was “YOU CAN GO TO ANY HYUNDAI”. Yes… I know that, I can go to any HYUNDAI for the warranty claims. Do I get to hear the same words when my car is nearing the service. They insist to visit them. For what…??? To get the worst experience…! I will NOT USE Rick Case Hyundai services again..!! More

Awesome Great service.the people treated you well.Found the vehicle I wanted quickly.the deal was very fast and I was satisfied.Thank you to Donnie Barnes.Ha Great service.the people treated you well.Found the vehicle I wanted quickly.the deal was very fast and I was satisfied.Thank you to Donnie Barnes.Have a good day. More

Amazing !! Loved them all! Will continue to go there forever. My family has been buying vehicles here at the location for years and everytime we drive away with Loved them all! Will continue to go there forever. My family has been buying vehicles here at the location for years and everytime we drive away with a satisfactory More

First Purchase This was my first time looking for a car to either lease or buy. With less than stellar credit, Frankie helped me find exactly what I was looking for. This was my first time looking for a car to either lease or buy. With less than stellar credit, Frankie helped me find exactly what I was looking for. I came in knowing that I wanted a Tuscon, black exterior with black interior. The inventory was amazing, and I even conspired other colors that I hadn't seen before. The process was so smooth and not at all stressful. I got the car I wanted at the price I wanted, no strings attached. I will absolutely be back when it is time to upgrade to a new car. I would highly recommend this dealership and the staff I worked with. It is rare for a first-time buyer to have such an amazing experience, and I am so excited that I was able to experience this with such an amazing dealership and staff. More