Rick Case Hyundai Plantation

2016 Accent Rafael was amazing. I couldn't ask for a better salesman and customer service. I was so at ease through the process. Rafael is an asset to the company Rafael was amazing. I couldn't ask for a better salesman and customer service. I was so at ease through the process. Rafael is an asset to the company. More

Horrible Experience I would not recommend Rick Case Hyundai Fort Lauderdale to anyone. I am never doing business with them again. They treat customers like dollar signs a I would not recommend Rick Case Hyundai Fort Lauderdale to anyone. I am never doing business with them again. They treat customers like dollar signs and do not accommodate to their needs. I'm extremely disappointed with their dishonesty and they deliberately tried to rip me off. Tom, Abdel, and Mike Bushman lied to me on several occasions in regards to my "contract". Two pieces of advice: know your rights and do business with Coconut Creek Hyundai, who actually care about customers More

Excellent Customer Service The staff at Rick Case Hyundai are very pleasant, you are greeted automatically as you pull into the parking lot. All around from service to sales. Th The staff at Rick Case Hyundai are very pleasant, you are greeted automatically as you pull into the parking lot. All around from service to sales. They make things very easy and simple. In fact I went in for service to my vehicle and they sold me a new one. Love it. More

Service your Hyundai elsewhere. I called and made an appointment. I was told I wold be out within an hour. I arrived fifteen minutes early and was informed they needed about two and I called and made an appointment. I was told I wold be out within an hour. I arrived fifteen minutes early and was informed they needed about two and a half hours. I tracked down the person that scheduled my appointment and was told that is what they are told to tell the customer, check again with my service writer. My service writer said the person making appointments never should have told me one hour. Being at the dealership already, I decided to wait. While walking the dealers lot, I noticed numerous loaner vehicles. It would have been nice if one was offered to me. When my car was finished, it took quite a while to get the paperwork processed. Finally the service writer was twenty feet, yes...20 feet, from me and the cashier with my finished paperwork but he had to stop to start talking with someone else. The cashier waited with me and the cashier finally walked over to retrieve the paperwork so I could leave. I never received a customer service report to fill out. I requested it numerous times and left phone messages with the service manager but never got a return call. More

Great Service The power of simple words make things different... This guy Mohamed Chtili is really trustful. There were a situation that happens while I was buying The power of simple words make things different... This guy Mohamed Chtili is really trustful. There were a situation that happens while I was buying the car (nothing that concerned the process or myself) MOhamed said "I will inform the situation, I would like to do the right thing" Just with these words this guy got me. Good Job dude!!! More

Good service. Excellent service.um very happy i went there.abdel mahmoud u very helping me with my Hyundai.malik saleh good finance,excellent.i love my new car Hyun Excellent service.um very happy i went there.abdel mahmoud u very helping me with my Hyundai.malik saleh good finance,excellent.i love my new car Hyundai accent 2016.thk u rick case Hyundai ,only u can help people save money. More

A magnificent Salesman and Dealership My first experience leasingva vehicle was such a wonderful experience due to my salesman Ernesto F, he made such a scarey experience, a wonderful expe My first experience leasingva vehicle was such a wonderful experience due to my salesman Ernesto F, he made such a scarey experience, a wonderful experience. He is so knowledgeable and answered all my questions and concern. He was not a pushy salesman in the least. He explained every feature on the car, he was patient and I felt he was family. Honesrly, if it wasn't for Ernesto and his kindness and professionalism, I don't think my leasing wouldn't of happen! Thank you so much Ernesto F. More

Amazing !!!! One thing I hate about dealerships is how pushy a salesperson can be and this is the first time I've never experienced this! Everyone at Hyundai was p One thing I hate about dealerships is how pushy a salesperson can be and this is the first time I've never experienced this! Everyone at Hyundai was pleasant and down to earth especially Franco! He knows his stuff and definitely made sure I got an answer for all of my questions! Definitely will be doing business here again. More

Best Salesmen This was my first purchase, and the salesman Eddie Andrade was awesome!!! He went above and beyond to help me with my deal. I would recommend him 100% This was my first purchase, and the salesman Eddie Andrade was awesome!!! He went above and beyond to help me with my deal. I would recommend him 100% . Also, Orlando Martinez went out of his way to help make my deal happen. The two of them are the best.... More

great service, very friendly excellent communication skills. not pushy. very patient and knowlegable. a true expert in his field. this is a person i would recommend to anyone in excellent communication skills. not pushy. very patient and knowlegable. a true expert in his field. this is a person i would recommend to anyone in the market for car buying. More