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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,581 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
In only its first month of operations, the Fort Lauderdale, FL dealership became the largest volume dealer in all of South Florida. Throughout the history of the Rick Case Hyundai dealerships, the Rick Case Automotive Group has always offered customers exclusive benefits such as a unheard of 20 year / 200,000 miles nationwide warranty on all new Hyundai purchases.
In addition to delivering unrivaled service and quality automobiles to all Rick Case customers, the Rick Case Automotive Group also contributes to the community on a philanthropic level. Many children are not fortunate enough to have a bike of their own. Fortunately, the Rick Case Bikes for Kids program, founded in 1982 by Rita and Rick Case of the Rick Case Automotive Group, has been making that dream a reality for needy children going on for 28 years. Rick Case Bikes for Kids makes it easy to get involved and help a child in need. Bikes in good condition are being collected at all Rick Case Automotive Group locations and then donated to a child in need for the holiday season. Rick Case believes your business is only as strong as the community around it, so it is important to support local residents and children, especially in their time of need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,581 reviews
February 05, 2024
I called and spoke to the sales agent on a Friday throughout the day regarding a Specific Jaguar I wanted as it met all my criteria etc. He broke down the cost and had me send pictures of my trade in throughout the day regarding a Specific Jaguar I wanted as it met all my criteria etc. He broke down the cost and had me send pictures of my trade in vehicle as I explained I needed to drive over 4 hours to get there and trade it in and drive the new car back. He went to the manager and they offered me a range for my trade in which i was satisfied. I asked the sales guy what can we do today to secure this vehicle before I drive 4 to 5 hours tomorrow and someone might buy it before I get There? he giggled and assured me nobody could buy it because he gave the keys to his manager and the car was reserved for me. I had this happen to me years ago so I kept trying to get financing started that day but he said he wanted me to come see the car and we would easily do the financing in the morning. I said I would be there at 9am and leaving my house 430am. On the way there there was bad fog and i was running 30 minutes late so i called the dealership and they told me they sold the car last night before closing! I was so mad after driving 4.5 hours on top of the fact they assured me it was reserved for me. Anyway the manager said sorry it happens, the sales guy shouldn't have promised you. Then he actually tried to ask if i wanted to buy another car from them! Anyway, had to turn around and drive home with no vehicle purchase! Will never look at another car from this dealer again! More
by allan.warvet
Employees Worked With
Richard
February 04, 2024
James is the best, even with all the dead ends he kept finding a way to sell me a car finding a way to sell me a car More
by Jimmy Funtimes
Employees Worked With
February 02, 2024
Joel Harrison was a very engaged and professional sales representative. He answered all our questions and brought us to a successful conclusion. Plus he was very helpful in getting our new Genesis GV80 representative. He answered all our questions and brought us to a successful conclusion. Plus he was very helpful in getting our new Genesis GV80 setup for our phones etc. More
by fjnwk
January 31, 2024
Overbooked very slow. Anthony Andriols Was great.The whole visit was 4/12 hour . Two hr before they ever looked at the car. Anthony Andriols Was great.The whole visit was 4/12 hour . Two hr before they ever looked at the car. More
by judyjjinx
Employees Worked With
January 25, 2024
Only reason we purchased a car from this location and this brand was because of Stefano! He speak English and Spanish perfectly which definitely helped a lot! If you go around to this location please a this brand was because of Stefano! He speak English and Spanish perfectly which definitely helped a lot! If you go around to this location please ask for him! He knows the cars he sales! Great to have sales person who don’t mine making the effort to get the job done! He was genuinely a nice person to work with! More
by Noybmf
January 17, 2024
My appointment at Rick Case was very pleasant. The gentleman who attended me was polite. Explanation, time, and attention was on point. Enjoyed talking to him, need more people like him in this fi The gentleman who attended me was polite. Explanation, time, and attention was on point. Enjoyed talking to him, need more people like him in this field of work. Would recommend highly, very nice to deal with beginning to end. More
by montanezx954
Employees Worked With
Jimmy Richardson
