
Rick Case Honda
Davie, FL
Filter Reviews by Keyword
By Type
1,287 Reviews of Rick Case Honda
Rick Case Honda, in general, is a well-kept operation with true professionals. I have both leased and purchased my Honda from Shaher without ever any hiccups. He tells you the facts and is always helpful with true professionals. I have both leased and purchased my Honda from Shaher without ever any hiccups. He tells you the facts and is always helpful in providing the best cost to you. Honest, and a true expert in the deals, my entire family has gone to him every time, over a span of years and counting. Thank you for all you do! More
BEWARE, there are thieves. There were two gas gift cards on my console and when the car was returned to me, one was missing. Someone stole from me. When I discovered this, I There were two gas gift cards on my console and when the car was returned to me, one was missing. Someone stole from me. When I discovered this, I immediately went back to complain. When I spoke to Mark W and explained what happened, he repeatedly "assured" me that no one has ever stolen anything. I suppose that makes me the liar. I have purchased my last 3 vehicles from Rick Case Honda and taken them all for service there as well. I have been a loyal customer until now. I will NEVER go back. Clearly Mark W does not value his customers. In addition, the service advisor I worked with offered to resurface the brake rotors for $400. when a full brake job costs $289. What a bunch of thieves in more than one way!! More
My experience at this location was phenomenal. The staff blew my expectations out of the water. Firstly, I signed up for specials on sales and services online. In less than 10 minutes, I got a The staff blew my expectations out of the water. Firstly, I signed up for specials on sales and services online. In less than 10 minutes, I got a call from a friendly, professional online specialist named Ron Wiker. I explained to Ron what I was looking for and he explained the details about the process. He was able to make an appointment for the following day. Day after, we were greeted by Paula Henry, a welcoming person who made my wife and I feel at ease. Paula later introduced us to Thomas Desrosiers. Thomas explained how easy the process was and answered all my questions regarding it. Thomas was knowledgeable, had an amazing personality and a great sense of humor. I was convinced to go on and walk out with my purchased lease. In the end, the finance team made it all come together. Thank you all for being great examples of what a team should be. Kind, welcoming and professional. I am a satisfied customer of Rick Case and will be sure to spread the word of their amazing service. Wilson Yepez More
The job was done at the promised time although I feel the driver mirror a little weird as it could have some magnification, I did not have that sensation with the original driver mirror a little weird as it could have some magnification, I did not have that sensation with the original More
Charged $200 to “diagnose” that 2 running day light bulbs were disconnected. Then proceeded to berate my spouse about things that never happened. Will submit bbb complaint. were disconnected. Then proceeded to berate my spouse about things that never happened. Will submit bbb complaint. More