Rick Case Honda

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simpl however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into! More

My experience doing business with Rick Case Honda through Bob Garfinkel and Mike Ball have been a pleasurable one. I have been treated with great respect and hospitality. Bob has gone above and beyond the ca Bob Garfinkel and Mike Ball have been a pleasurable one. I have been treated with great respect and hospitality. Bob has gone above and beyond the call of duty to assist me in every way. And it has been my pleasure to have purchase all my vehicles and to have recommend family members, friends and co workers, who have also purchased their vehicles through Bob and was treated with the utmost respect. More

Shaher was my salesman, I bought from him in 2011. If Shaher was not in on a day I came to your showroom I would just come back another day. He is the best. I see him handeling many things at the same Shaher was not in on a day I came to your showroom I would just come back another day. He is the best. I see him handeling many things at the same time, he waste no time in getting the answers you need. I should not say "I love Shaher" his wife might not like it, but I will say it anyway "I LOVE SHAHER". More

Ricardo was very professional and assisted me throughout the process. His follow up was timely. He was very informative and patient. It was a good experience. the process. His follow up was timely. He was very informative and patient. It was a good experience. More

Every time I visit Rick Case, whether they know I'm buying or just browing, I get the same excellent customer service. I have been bying cars at Rick Case since 2000. Frank Parlante has always been m buying or just browing, I get the same excellent customer service. I have been bying cars at Rick Case since 2000. Frank Parlante has always been my sales agent. He even sold my daughter her first car. Andy is an excellent sales manager. He knows we mean business and always gets us the best deal. This was the first time I had the pleasure of doing my finance paperwork with Eddie Figueredo. We know Eddie from before when he use to work in the service department. It's nice to know that Rick Case has advance opportunity for their employees. Our first experience with Eddie was pleasurable and easy. But, I expected that. I love my new Odyssey and my daughter loves her new CRV! Thanks again Rick Case for making our car bying experience such an ease! More

The help i received from the above mentioned people were wonderful, they were very attentive to my needs and were quick to remedy any problems that arose. wonderful, they were very attentive to my needs and were quick to remedy any problems that arose. More

Salesperson was very helpful and respectville. This is my 3rd auto from Rick Case and each time i was handled very well .i will continue buying or leaseing at Rick Case Honda. I will also recomend all my fam 3rd auto from Rick Case and each time i was handled very well .i will continue buying or leaseing at Rick Case Honda. I will also recomend all my family and friends. Keep up the good work. More

Great experience. The salesman was not pressing the sale. He was very cool and gave us all the time we needed to see cars and to think about the offer. He answered all of our questions. He was very cool and gave us all the time we needed to see cars and to think about the offer. He answered all of our questions. More

Jason is great! He is a fantastic sales person! It is such a smooth process. No hassles, very friendly and very knowledgeable about all the cars and the different financing programs. The finance lady was such a smooth process. No hassles, very friendly and very knowledgeable about all the cars and the different financing programs. The finance lady was great too! More

Yonien Gonzalez was an awesome salesman. He made our visit very pleasurable. The CRV is amazing! I loved it. The only thing is that it didn't come with wahser fluid installed. visit very pleasurable. The CRV is amazing! I loved it. The only thing is that it didn't come with wahser fluid installed. More