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Richmond BMW

Richmond, VA

4.7
1,187 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,187 reviews

June 06, 2012

I would have to say that my experience at Richmond BMW was without question, "great." I had the pleasure of working with Steve Lerneer who was extremely knowledgable, friendly and a no-pressure sales pers More

by brandyhudson80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Steve Lerner
May 25, 2012

My experience at Richmond BMW: I will have to say that I My experience at Richmond BMW: I will have to say that I am 100% satisfied with Richmond BMW. I walked into the door and everyone's friendly personal More

by ctaylor71138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Irvin Rich, Rick Rossano, Matt (General Manager), Young Choe, Steve Lerner
May 24, 2012

The tech who inspected my vehicle failed it for the rear tires indicating the left rear had worn through. When I took it to the Firestone store to replace the tires, he pulled both and could not find any p More

by valawdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
May 20, 2012

From the time i walked into the BMW dealership until the time i left, i was respected and unpressured. Sales Rep Steve Lerner was quick and precise with honesty on everything. What i was most impressed with More

by jwlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetri, Steve Lerner
May 17, 2012

I am in the military and purchased a 2012 BMW 3 series while I was in Germany and had it delivered to Richmond. Steve Lerner was the associate that helped me with the process, and he did a fantastic job. More

by jonathan.k.garman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Steve Lerner
May 10, 2012

The level of customer service at this dealership and with Anja was second to none. Friendly, fun, informed and responsive. I would highly recommend purchasing a MINI from this dealership. More

by Fritzmiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anja Heyne, Anja Heyne
May 09, 2012

It isn't very often whwn I take the time to write a review on an associate, but my positive experience I had with Steven Lerner warrented me to do so. Steven is the most knowledgeable, helpful, friend More

by bigbuck01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
May 03, 2012

Steve Learner was terrific to work with, very knowledgable about the Mini Cooper he sold me, clearly knows his product inside and out. He was very friendly and accommodating, as was the rest of More

by JGoalder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Learner
May 03, 2012

Steve Lerner was without a doubt the most professional and respectful car salesman I have ever met - if you are looking for a vehicle be sure to call him. He goes above and beyond what the average salesm More

by treack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Steve Lerner
May 01, 2012

We went into Richmond BMW knowing exactly what we wanted and a price range we were looking to stay in. Steve helped us find exactly what we were looking for and was incredibly helpful the whole time we were More

by KinaDina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
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