Back

Richmond BMW

Richmond, VA

4.7
1,300 Reviews

8710 West Broad Street

Richmond, VA

23294

Directions

By Type

Showing 1,300 reviews

October 14, 2024

Service department is excellent. My advisor went above and beyond to ensure a smooth process. Greatly appreciated his concern for my time and his attention to detail. More

by Mdstewart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stevens
October 13, 2024

Trustworthy. The only place I can depend on to keep my car on the road. More

by taloria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Grim
October 07, 2024

Very professional service. Knowledgeable staff. Pleasant interior. Reasonable waiting time for state inspection. Everything checked out perfect. More

by edward.hoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Grim
October 02, 2024

Salesman Lazarus Joyner . he is good take a Care of me . Excellent . Service thank you More

by wonwie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazarus Joyner
September 28, 2024

Richmond BMW is efficient, trustworthy and knowledgeable. It’s a pleasure working with Josh, Richard and Jeremy. More

by ashoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Richard, Jeremy
September 25, 2024

I had a pleasant new car buying experience with Steve Lerner as my salesman. I am a happy and satisfied customer. More

by fscottmckinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
September 19, 2024

Get Steve and Stephanie as your sales agent! Very helpful and knowledgeable . We enjoyed the experience and both of them made it painless. First time BMW owners. Enjoying it so far! More

by OMGTRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Molina, Matt Sales Manager, Mike Finance Manager, Steve Lerner
September 17, 2024

Steve Lerner did everything possible to make our new car experience as smooth as possible. He provided outstanding service. More

by Wittwf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
September 17, 2024

I crud not purchase the car here but the service department has been very prompt and professional More

by Shaflanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Grim
September 09, 2024

They’re friendly and highly competent. My wife and I felt comfortable and well-assisted the whole time. More

by james.collins48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Moreno
...
9
...