Richmond BMW

I had the great opportunity to work with Steve Lerner and Paul Baldwin. Both of them did a great job. Steve was extremely knowledgeable and passionate about the car and his customer service. I am a frequent Paul Baldwin. Both of them did a great job. Steve was extremely knowledgeable and passionate about the car and his customer service. I am a frequent purchaser of cars and I have to say this was one of the best experiences I have ever had. I drove from the DC area and it was completely worth it. Paul was also very helpful and took the time to talk and meet with me and help in any way he could which is not always the case with managers in the car business. Both Steve and Paul are great people and I look forward to referring my friends and purchasing cars in the future from Richmond BMW. More

I really enjoyed the process of purchasing a mini cooper. It was refreshing meeting a team of client advisors that were helpful in matching the right mini that was in alignment with my needs, personality an It was refreshing meeting a team of client advisors that were helpful in matching the right mini that was in alignment with my needs, personality and budget. They truly worked as a team and with " Integrity ". To that end, it was a win/win for everyone involved. Again, thank you DeAngelo, Young and Dmitriy for your five star service. Great Day, Debbie Jones More

Charles Armstrong went above & beyond to find the perfect car for me. He was professional, friendly, and very knowledgeable of the functions of the car I selected. He went out of his way to provide t perfect car for me. He was professional, friendly, and very knowledgeable of the functions of the car I selected. He went out of his way to provide the ultimate BMW experience. He deserves 10 stars!!!! More

Yousuf did a nice job with the sales but whoever did a cleaning on the car did a poor job. Thank you for your help Yousuf . :) cleaning on the car did a poor job. Thank you for your help Yousuf . :) More

RIchmond BMW made our experience a terrific one! Everyone is friendly and personable. Our questions were answered before we asked them. Steve Lerner was great - he made the whole car-buying process simple. is friendly and personable. Our questions were answered before we asked them. Steve Lerner was great - he made the whole car-buying process simple. Thanks everyone! More

My daughter needed a car and she had her heart set on a Mini. After some on-line research, (and lots of frustration), googled "minis in richmond" and Richmond BMW popped up. It had two prosepective cars Mini. After some on-line research, (and lots of frustration), googled "minis in richmond" and Richmond BMW popped up. It had two prosepective cars for us to look at. Once we arrived at the dealership, we were shown to Joey Harris's desk and he took excellent care of us. We had never bought a car before and I was dreading the actual negotiation part of the proceedings. But my fears were totally unfounded...Joey was great & we never had to negotiate! He treated us with respect and kindness for which we are truly grateful. Tim Stapler explained everything on the finace end and he did an exceptional job, as well. Our experience at Richmond BMW was absolutely great and my daughter adores her car! I would highly recommend Richmond BMW for a professional, respectful car buying experience.... More

We went to the dealership with a lot of questions about the BMW 3 series and trying out leasing for the first time, and Steve spent a ton of time going over the features of both of the cars we looked at. the BMW 3 series and trying out leasing for the first time, and Steve spent a ton of time going over the features of both of the cars we looked at. The offer on my trade-in was more than fair, and I drove home happy in a shiny silver 328i. More

Very friendly, knowledgable staff. Clean dealership, and easy to work with. Feel that we received a good value for our trade and good price on car we purchased. easy to work with. Feel that we received a good value for our trade and good price on car we purchased. More

Everything I needed, DeAngelo was right there to take care of it. Considering the fact that he's only been on board for about a year, I feel he's a great asset to the Richmond BMW team. Additionally, I n care of it. Considering the fact that he's only been on board for about a year, I feel he's a great asset to the Richmond BMW team. Additionally, I noticed that there was a great team spirit to assist the customer. More

Deangelo Hall was outstanding in every respect. A very caring and customer oriented individual. Thank you Dee for a great new MINI Countryman buying experience. caring and customer oriented individual. Thank you Dee for a great new MINI Countryman buying experience. More