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Richmond BMW
Richmond, VA
1,220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 23, 2013
DeAngelo and his colleagues at Crown Mini Richmond were professional. Even though my vehicle didn't arrive in time, they gave me a brand new loaner car to use until mine arrives. They also helped me get su professional. Even though my vehicle didn't arrive in time, they gave me a brand new loaner car to use until mine arrives. They also helped me get suitable financing even though I'm new to the country with no credit history. I recommend dealing with Crown Mini. More
by laithy
Employees Worked With
DeAngelo Wilson
November 21, 2013
This was the worst service I have ever encountered in my life, it would appear that the staff of the parts department don't know one part from another, after 3 trips and 3 months I gave up. life, it would appear that the staff of the parts department don't know one part from another, after 3 trips and 3 months I gave up. More
by jamesis here
Employees Worked With
parts department
November 19, 2013
Anton Kulay, the sales representative, had a detailed knowledge of the product line and a low pressure approach to the sales process. I recommend him without reservation. The rest of the dealer team was knowledge of the product line and a low pressure approach to the sales process. I recommend him without reservation. The rest of the dealer team was equally helpful and professional. The dealership is immaculate and welcoming. More
by davidtempleman
Employees Worked With
Anton Kulay
November 19, 2013
Enjoyed the dealership environment. Everyone is friendly and management is awesome. I was given a good offer for my trade. Love my new car. It rides like a dream Thanks and management is awesome. I was given a good offer for my trade. Love my new car. It rides like a dream Thanks More
by drcsbeasley
Employees Worked With
Charles Armstrong
November 18, 2013
Dee was absolutely amazing, extremely helpful. I test drove the car, Dee explained each and evrything fabulously. I couldnt be more happier with my purchase and the whole experience. Anything i needed De drove the car, Dee explained each and evrything fabulously. I couldnt be more happier with my purchase and the whole experience. Anything i needed Dee was available the whole time, even after the purchase i called and he told me everything i needed to know. He is a grest asset to your company! More
by richafrank
Employees Worked With
DeAngelo Wilson
November 16, 2013
I shook hands with a few people around the dealership, but I don't remember any of their names. However, Dee was amazing. I test drove the car one day. I called a couple days later and Dee got the car rea but I don't remember any of their names. However, Dee was amazing. I test drove the car one day. I called a couple days later and Dee got the car ready to go, my wife and I were in and out of the dealership in an hour and a half, signed, sealed and delivered. The car was detailed very nicely. I was impressed with the whole process. But most importantly, Dee was a superstar and provided top-notch customer service. A definite asset to Richmond BMW!! Strong work Dee! More
by psivart
Employees Worked With
DeAngelo Wilson
November 15, 2013
All of the associates I conducted business with aimed to please and I felt their honesty and integrity during the transaction. I am a very skeptical person so I often question the sincerity of others and by please and I felt their honesty and integrity during the transaction. I am a very skeptical person so I often question the sincerity of others and by the end of my purchase I felt I had made a wise decision by choosing to do business at Richmond BMW. I definitely recommend them to anyone in the market for a BMW whether it be new or used. There are quite a few perks and additional coverage options that are a win-win for the customer. More
by TheaHester
Employees Worked With
Anton Kulay, Daniel Weinberger, Dmitriy Shapovalov
November 12, 2013
What impressed me most about our experience in buying a used car was when we expressed concerns about the potential need for a new timing belt given the mileage, the response was to acknowledge our concern used car was when we expressed concerns about the potential need for a new timing belt given the mileage, the response was to acknowledge our concerns and to immediately start a process of contacting the previous owner and mechanic to verify if the belt had already been replaced. The usual response by sales people at other sites is to tell me that I'm mistaken, not to try to make it right. A great experience. More
by GerriFrantz
Employees Worked With
Yousef Omaid, Paul Baldwin, Yousaf Omaid
November 10, 2013
Anton,Josh and all sales managers were very friendly and willing to work with us on our purchase of a new bmw 328i.The process was stress free and quick for a very busy dealership. Will definitely recommend willing to work with us on our purchase of a new bmw 328i.The process was stress free and quick for a very busy dealership. Will definitely recommend this dealership to others and look forward to working with them on future purchases and our car maintenance program. Thank You All George and Lori Elder More
by gwe3030
Employees Worked With
Anton Kulay, Josh Alford
