Richmond BMW

Steve Lerner is by the the most knowledgable, friendly, and thorough sales person I have ever worked with. He makes every aspect of the buying experience easier, and provides valuable insights and "nuggets and thorough sales person I have ever worked with. He makes every aspect of the buying experience easier, and provides valuable insights and "nuggets" of information. Also, we had our 2 younger kids with us and Steve made sure they were happy and content the whole time. It's really all the small things that Steve does that makes the purchase such a pleasant and stress-free experience. Recommend him to everyone. More

Steve Lerner is exactly the kind of sales representative I want to work with when purchasing a vehicle. He is incredibly knowledgeable about the cars, the process and is very concerned that the choice I was I want to work with when purchasing a vehicle. He is incredibly knowledgeable about the cars, the process and is very concerned that the choice I was making was right for me and my family. He was professional, courteous and a pleasure to work with. Dan Weinberger handled the leasing for our deal. He worked very hard to make sure we received a GREAT Rate and explained the different options we could add on without any pressure. He is very knowledgeable about financing, was a professional and easy to work with. I would recommend Richmond BMW, Steve and Dan to anyone who is in the process of searching for the perfect car! More

Was at the dealership with my brother who purchased a car, he's visually impaired. Steve was very friendly, courteous and very helpful. Everyone in the dealership was friendly and spoke to us. Paul was r car, he's visually impaired. Steve was very friendly, courteous and very helpful. Everyone in the dealership was friendly and spoke to us. Paul was right there to help when Steve had to run off to do something else and I can't say enough about the service to those two. Josh was very helpful with my brother having all of that paper work to sign. I will surely recommend Richmond BMW to my friends and family. More

This was the best new car purchase that we have experienced. Anton Kulay was much more than friendly. He is very professional, very thorough and knows how to make a sale. You couldn't ask for a experienced. Anton Kulay was much more than friendly. He is very professional, very thorough and knows how to make a sale. You couldn't ask for a more accommodating manager than Dmitriy Shapovalor. Joey Harris was efficient and very helpful. . More

I love Crown BMW, Westbroad, every time I visit I always leave HAPPY (other places I feel "taken to the bank") everyone there is wonderful! leave HAPPY (other places I feel "taken to the bank") everyone there is wonderful! More

Worked with Charles Armstrong very knowledgable and easy to work with ..wish I had more time to go over vehicle but had a very long wait from the time I agreed to buy the vehicle until I was able to sit to work with ..wish I had more time to go over vehicle but had a very long wait from the time I agreed to buy the vehicle until I was able to sit with the finance department. I got there at 10am and did not leave until 4pm. But overall the people were very nice so i would buy another vehicle from this dealer. More

I am a true "Car Guy" and over the years have purchased hundreds of cars so when I comment on a sales person and/or dealership, it comes from a wealth of experience! I recently purchased a Mini purchased hundreds of cars so when I comment on a sales person and/or dealership, it comes from a wealth of experience! I recently purchased a Mini Cooper S for my wife from Richmond BMW. Anja was fantastic. It is so refreshing to work with an individual like her who obviously loves what she does. That is also reflected in her knowledge base which I found to be superior. Usually when I purchased a new vehicle, I know more about it than the sales person but not this time! Overall, Anja and Richmond BMW made this the best car buying experience I have ever had! I can't wait to be a repeat customer! More

we just got home with a used mini (new for me) and Steve Lerner was a pleasure to do business with - knowledgeable, courteous and very conscientious; making sure we knew all the ins and outs of our new litt Lerner was a pleasure to do business with - knowledgeable, courteous and very conscientious; making sure we knew all the ins and outs of our new little car. I also felt like he was a straight shooter - no BS. the buying process was a breeze with help from Adam. Paul Baldwin also helped with appraisals for our trade in and moving things along. All made us feel we were becoming a part of the "mini" family and that our satisfaction was very important to them. we would definitely turn to Steve again for another car. More

Very professional service, especially for used cars. Prompt service, no haggles or pressure. They even cleaned my old license plates for my shiny new car! Prompt service, no haggles or pressure. They even cleaned my old license plates for my shiny new car! More

Drew, Young, and Adam are terrific to work with. All three are very knowledgeable about mini's and the many options available for buyers. This was our 8th Mini, but our first lease and they worked as a three are very knowledgeable about mini's and the many options available for buyers. This was our 8th Mini, but our first lease and they worked as a wonderful team to make it a smooth, easy transition. We are grateful to have mini's and the team approach at this dealership in our city! More