Richmond BMW

Good customer service from everyone. Good comm. Very helpful. Very willing to discuss issues and provide guidance. Good comm. Very helpful. Very willing to discuss issues and provide guidance. More

Martin was excellent, Executional service, very accommodating and friendly, all staff were easy to work with. accommodating and friendly, all staff were easy to work with. More

Great place that takes care of me when I bring my vehicle in for service in for service More

Huge and his team are fantastic. Loved the way they understood the need and recommended the best vehicle suitable. Loved the way they understood the need and recommended the best vehicle suitable. More

Sorry. Composition and word counts required in a review is a turn off. That's seventeen words.. Composition and word counts required in a review is a turn off. That's seventeen words.. More

Thomas Natalie took good care of my visit though it took little longer that day. But I am very happy about how the whole service task is taken cared by him while walking out. Thank you little longer that day. But I am very happy about how the whole service task is taken cared by him while walking out. Thank you More

Exceptional service! Stephanie was Awesome handle things long distance, had great patience, went the extra mile and made it happen! Everyone worked together as a Great Te Stephanie was Awesome handle things long distance, had great patience, went the extra mile and made it happen! Everyone worked together as a Great Team..... exceeded our expectations!! More

The Service Dept. was prompt in making my appointment, acquired the previously hard-to-find part and had me back on the road within a day. All personnel were unfailing was prompt in making my appointment, acquired the previously hard-to-find part and had me back on the road within a day. All personnel were unfailingly courteous and knew what they were doing. We will definitely be back More

The atmosphere is GREAT from the front to back (sales and service)!!! Stephon and Steven (sales) are GREAT to work with!!! …and Michael and Tom (service) always provide a wealth of knowledge and grand experi service)!!! Stephon and Steven (sales) are GREAT to work with!!! …and Michael and Tom (service) always provide a wealth of knowledge and grand experience!!! Huge Thank You to the TEAM at Richmond BMW West Broad Street!!! More

Appointment in time and service rep excellent Service took satisfactory time Communication excellent Professional staff took satisfactory time Communication excellent Professional staff More