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Richmond BMW

Richmond, VA

4.7
1,221 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,221 reviews

July 01, 2015

Great car buying experience! Steve Lerner made our "out of state" car purchase extremely easy. We found just what we were looking for and we will definitely buy from them again. More

by ih60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
July 01, 2015

Help with a leased car Matt Perry and Steve Lerner went way over the top to get me the exact that I wanted to lease and to get it delivered to me in Florida. It was complic More

by Joyce H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
June 30, 2015

Steve Lerner - Outstanding Without question, my best experience with an auto dealer. Steve Lerner made the whole thing easy, hassle free, efficient, and fair. They set a great p More

by jpeterferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
June 30, 2015

I now have a car guy We came in to look at a used Subaru listed on their website, but just missed it. It had been sold, but Travis bent over backwards to find a better one More

by Laxmom12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Woods
June 30, 2015

Steve Lerner - Outstanding Service I just turned in my BMW 550 lease for a BMW 750 IL. I have been wanting to upgrade but hate the work it entails as I am very busy. Steve made sure the More

by Mike-R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
June 30, 2015

World's Greatest I purchased my BMW 328 in 2014 at Richmond Crown BMW and Steven Lerner was my sales rep. I found him to be extremely knowledgeable in all facets of m More

by Sophie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
June 30, 2015

Excellent service on both a personal and professional level. Was very surprised and impressed by the level of commitment these guys show, and I look forward to working with them for years to come! More

by andrewlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Randolph, Travis Woods
June 30, 2015

Best Sales Rep Steve Lerner is the best. Not only was he VERY patient in the selling process, but he spent a lot of time going over all the electronics after the sal More

by John JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
June 30, 2015

Turning in bmw as lease ended. Will purchase another one . Steve Lerner is a great sales person! Also really like Dennis Morgan in service. Steve is knowledgeable and very professional. Follows up and runs eve More

by Munch
Recommend Dealer
Yes
Employees Worked With
Dennis Morgan, Steve Lerner
June 30, 2015

Worked hard Travis worked hard to find the right vehicle to meet our needs. When the vehicle we came to look at didn't work for us he continued to work to find a More

by cgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Woods
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