Richmond BMW

Jonathan was great! He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for a test drive. During the drive, Jonathan did a great job selling the vehicle and showing off all the "special features" in the model! At that point my decision was made and I was purchasing my vehicle at BMW with Jonathan! When I was ready for purchase, he was available and ready to deal with all of my situations, ie trade in and financing! He was amazing and made the car buying experience wonderful and anyone who purchases a car from him is in great hands! Thank you BMW and happy to join the family! More

I had a wonderful experience during my last visit for service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answer service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answered all my concerns about my car. More

The sales associate was very helpful and understanding with helping me finding my new vehicle. with helping me finding my new vehicle. More

My experience with Steven Lerner has been wonderful yet again! He has helped me with a couple cars so far and he is the most knowledgeable salesman for BMWs, their latest features, older models and feature again! He has helped me with a couple cars so far and he is the most knowledgeable salesman for BMWs, their latest features, older models and features and other car brand features for comparison. More

It was a nice experience was able to get fast service and was able to make it to my next destination. was able to make it to my next destination. More

Very friendly and courteous staff. The vehicle was service by professional staff. The prices for repairs are average. Great services. The vehicle was service by professional staff. The prices for repairs are average. Great services. More

The part I needed for my X2 wasn’t in stock and it took three weeks to get it from Germany, so my car was at the dealership for a month. Besides the inconvenience and the cost of the repairs, I was pleased three weeks to get it from Germany, so my car was at the dealership for a month. Besides the inconvenience and the cost of the repairs, I was pleased with the service. The dealership put me in a long term rental which was appreciated. More

Loved my customer service rep Va at Crowne Bw! Super helpful and accommodating regarding the fact that I was traveling and had luggage! Thank you. Super helpful and accommodating regarding the fact that I was traveling and had luggage! Thank you. More

I absolutely love Richmond BMW. I live right around the corner from Midlothian BMW and their service doesn’t compare to Richmond. These guys are amazing and professional. I live right around the corner from Midlothian BMW and their service doesn’t compare to Richmond. These guys are amazing and professional. More