Richmond BMW

Very knowledgeable, he went over everything in a timely and professional manner. I didn’t have to ask any questions about the vehicle because he went through everything with me and helped me set up BMW Ass and professional manner. I didn’t have to ask any questions about the vehicle because he went through everything with me and helped me set up BMW Assist and other accessories. Best sales I had in years. Thanks again. Steve Lerner is the best, so happy with me vehicle. More

Excellent car buying experience with Steve! He’s a true professional. He was very helpful through out the process and answered every question I had. He made me feel very confident with my purchase. professional. He was very helpful through out the process and answered every question I had. He made me feel very confident with my purchase. More

BMW transaction Mr Lerner was Very helpful. He Expedited the transaction in a timely fashion. He was Very professional and I Would highly recommend him to others Mr Lerner was Very helpful. He Expedited the transaction in a timely fashion. He was Very professional and I Would highly recommend him to others More

Steve Learner provided the most personalized, heartfelt experience I could have ever asked for. He's a genuine man who truly cares about the people that walk into the business. That's a quality every deale experience I could have ever asked for. He's a genuine man who truly cares about the people that walk into the business. That's a quality every dealership should have, and Steve upholds that wonderfully. Truly a great experience buying a car here, and I would not hesitate in the future if I ever needed another one from this location. -Alexander Griffin More

Attentive Sales Rep During my search for a used BMW, I had the good fortune of interacting with Steve Lerner. His prompt responses to all of my questions and concerns we During my search for a used BMW, I had the good fortune of interacting with Steve Lerner. His prompt responses to all of my questions and concerns were certainly appreciated. He was honest in all of his answers and is certainly a professional individual that I would highly recommend. The vehicle that was of interest was sold before I made a decision. More

I just bought an X5 for my wife as her retirement gift. Steve Lerner worked with us over the last month to find the right car for her. This is the third BMW I purchased from Steve and he has always display Steve Lerner worked with us over the last month to find the right car for her. This is the third BMW I purchased from Steve and he has always displayed a high degree of professionalism and customer service. I highly recommend him for your car purchase needs. More

The purpose of my visit was to turn-in a leased vehicle. Although there was no sale involved, Steve Lerner handled the process in a thorough, efficient and professional manner. He also went out of his way t Although there was no sale involved, Steve Lerner handled the process in a thorough, efficient and professional manner. He also went out of his way to ensure the plates could be transferred to another vehicle. I would not hesitate to contact Steve for a future BMW purchase. More

Ask for Steve Lerner Steve is the person you want to deal with at Richmond BMW. I wasn't even his customer and he recognized the new sales person was in over his head. I w Steve is the person you want to deal with at Richmond BMW. I wasn't even his customer and he recognized the new sales person was in over his head. I was receiving delivery of my new car and Steve assumed command of the situation and answered all of my questions and set me up while also using it as a teaching moment for the new guy. If looking at a BMW, make sure to ask for Steve. He is professional, honest, and attentive. He really wants you to be satisfied with the experience and happy with your purchase. My only regret is that i hadn't met him sooner in the process. More

Above and Beyond Steve did a great job throughout the entire process and was flexible with my schedule. He went out of his way to pull cars out and listened to what I Steve did a great job throughout the entire process and was flexible with my schedule. He went out of his way to pull cars out and listened to what I was looking for. Very helpful. More

Steve was awesome to work with. He was Honest and a great communicator. I was able to buy my car site-unseen and am very happy. I will visit him again. communicator. I was able to buy my car site-unseen and am very happy. I will visit him again. More