Richmond BMW

Great customer service! Took awhile and need to go back but all good overall! Thanks Took awhile and need to go back but all good overall! Thanks More

I am extremely satisfied with the exceptional service I received at Richmond BMW. After waiting five months for my personally assembled vehicle, the experience was made seamless and stress-free thanks to t received at Richmond BMW. After waiting five months for my personally assembled vehicle, the experience was made seamless and stress-free thanks to the outstanding support of my car salesman, Jonathan Bottoms, and the manager (with the green eyes). They consistently checked in and kept me updated on my vehicle’s progress throughout the process, ensuring I felt informed and valued as a customer. Their professionalism and dedication exceeded my expectations, and I would confidently refer them to anyone in need of excellent service. Thank you for making this experience so memorable! More

First time at this location. I arrived one hour late, due to the Holliday traffic. I was surprised how flexible they are. The service was prompt and everything was explain to m I arrived one hour late, due to the Holliday traffic. I was surprised how flexible they are. The service was prompt and everything was explain to me, the price was fair for what was needed done to the car. I will definitely return at this location. Anca More

Salespeople were attentive and helpful. They found the vehicle I was looking for and were able to get it quickly. They found the vehicle I was looking for and were able to get it quickly. More

Martin was exceptional in his knowledge and customer service. He was determined to help me get the car I wanted! He was a delight to work with! service. He was determined to help me get the car I wanted! He was a delight to work with! More

Jacky is the best salesman I’ve worked with over the years. He is very consultative and provides the upmost customer service. years. He is very consultative and provides the upmost customer service. More

I am on my fifth BMW from this dealership (since the 90's) and would never go anywhere else! Great customer service, great cars, great experience! 90's) and would never go anywhere else! Great customer service, great cars, great experience! More

The service man was very,very nice to meandhelp me a lot. Thank you. The prices are just to high.Need needed more work to my car.Its just to hight to get the repair done.I love my BMW.I will be coming back. Thank you. The prices are just to high.Need needed more work to my car.Its just to hight to get the repair done.I love my BMW.I will be coming back.The service is the best.your BMW is going to be repair right. More

Steve Lerner is the best! Beyond knowledgeable and helpful through the entire purchase of my first BMW. 10/10 Beyond knowledgeable and helpful through the entire purchase of my first BMW. 10/10 More