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Richmond BMW
Richmond, VA
1,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 09, 2020
Steve Lerner provided excellent service and was very attentive to all details of my recent purchase. He was very responsive and took the time to go over the vehicle's features. Highly recommend. attentive to all details of my recent purchase. He was very responsive and took the time to go over the vehicle's features. Highly recommend. More
by Wirt
Employees Worked With
Steve Lerner
December 04, 2020
I have purchased multiple cars from Steve and he is great wot work with. He provides honest feedback and makes the experience very smooth and accommodating. Highly recommend Steve if you are looking at a B wot work with. He provides honest feedback and makes the experience very smooth and accommodating. Highly recommend Steve if you are looking at a BMW. More
by jd
Employees Worked With
Steve Lerner
December 02, 2020
Just bought my second BMW from Steve Lerner, and my wife and I couldn’t be happier with our experience. Steve was a good listener, he was very attentive to our needs and respectful of our time, and we never and I couldn’t be happier with our experience. Steve was a good listener, he was very attentive to our needs and respectful of our time, and we never felt any pressure from him. We felt very confident that he would find us our “perfect” car—and he did. AFTER the sale, he gave us a very detailed and much-appreciated “tutorial” regarding all the functions and features of our car. The entire team at Richmond BMW is strong, but in our opinion, Steve is the best. More
by JKL
Employees Worked With
Steve Lerner
December 01, 2020
I originally inquired about a used Jeep Wrangler. I changed my mind and explained to Steve what I was looking for in a vehicle. He listened and let’s just say I ended up with a very nice Lexus truck. S changed my mind and explained to Steve what I was looking for in a vehicle. He listened and let’s just say I ended up with a very nice Lexus truck. Steve was very personable and helpful. I highly recommend Steve! More
by ericaJo
Employees Worked With
Steve Lerner
November 22, 2020
I have known Steve for more than 10 years. He is very knowledgeable, responsive and an advocate for his customers. He takes the time to identify his customer’s needs and preferences and works very hard t knowledgeable, responsive and an advocate for his customers. He takes the time to identify his customer’s needs and preferences and works very hard to meet them. He does not use high pressure tactics but have me the time and information to make a good decision. I highly recommend him. More
by Anonymous
Employees Worked With
Steve Lerner
November 21, 2020
Highly recommended!!!!! Steve makes purchase processes very smooth. He has been working here for a very long time and he will get you what you are looking for. He is really nice and very professional. Tru very smooth. He has been working here for a very long time and he will get you what you are looking for. He is really nice and very professional. Trust him When you buy your next BMW from him. Thank you Steve!!!! More
by G05xdrive
Employees Worked With
Steve Lerner
November 11, 2020
This is the 2nd car I have purchased from Steve Lerner. He kept in constant touch with me since I purchased the 1st car from him (9 1/2 years ago) with really nice cards and calls. He is such a nice pers He kept in constant touch with me since I purchased the 1st car from him (9 1/2 years ago) with really nice cards and calls. He is such a nice person and very easy to work with. I would certainly recommend him to my family and friends. More
by donnafrench362
Employees Worked With
Steve Lerner
October 11, 2020
Had the pleasure of working with Steve Lerner, who with his 14 years of experience, he made the acquisition process flow smoothly. I would not hesitate to recommend Steve as an advisor and believe that th his 14 years of experience, he made the acquisition process flow smoothly. I would not hesitate to recommend Steve as an advisor and believe that the terms we received matched what we were looking for thanks to him. More
by Sandy2
Employees Worked With
Steve Lerner
October 09, 2020
Steve was great. He allowed me to take my time in deciding on the right vehicle for me with no hassle. He even took time to show me the features on my vehicle before I left the lot. I am very please deciding on the right vehicle for me with no hassle. He even took time to show me the features on my vehicle before I left the lot. I am very please with my purchase and Steve's assistance. What a great experience. More
by Cosby530
Employees Worked With
Steve Lerner
October 08, 2020
Excellent pricing and responsiveness with no pressure or games. Well worth the drive from Northern Virginia to work with Steve Lerner, a personable and friendly sales pro who made the paperwork and deliver games. Well worth the drive from Northern Virginia to work with Steve Lerner, a personable and friendly sales pro who made the paperwork and delivery process easy. A very positive experience all around. More
by Gman
Employees Worked With
Steve Lerner, Ashkay Mahale
