Richmond BMW

Steve was quick to respond to calls, texts and emails. Between Steve and his manager Tommy they helped make the process easy. The car was ready, detailed and waiting for pick up when we arrived. Thank you Between Steve and his manager Tommy they helped make the process easy. The car was ready, detailed and waiting for pick up when we arrived. Thank you Steve! More

Steven Lerner was very helpful and always responded to my texts , calls, and emails very quickly in a timely fashion. Very transparent and friendly to work with and didn't pressure me into buying and made th texts , calls, and emails very quickly in a timely fashion. Very transparent and friendly to work with and didn't pressure me into buying and made the process very quick for me. Would recommend him to my friends and family. More

We went into Richmond BMW to buy a Hyundai Tucson for our son. Working with Steve was a breeze. We were treated like we were there to buy the most expensive BMW on the lot! Definitely worth checking out, son. Working with Steve was a breeze. We were treated like we were there to buy the most expensive BMW on the lot! Definitely worth checking out, even if you aren't in the market for a BMW! More

Took a leap of faith and purchased a 2019 BMW 230i Took a leap of faith and purchased a 2019 BMW 230i convertible to be shipped to Florida after having a relative in Richmond inspect the car. Our sal Took a leap of faith and purchased a 2019 BMW 230i convertible to be shipped to Florida after having a relative in Richmond inspect the car. Our sales rep, Nicholas Briley, worked tirelessly over the holidays to complete the transaction. The level of service is exactly what one would expect from BMW. Our car arrived quickly and in pristine condition. Richmond BMW and Nicholas exceeded our expectations. Best car buying experience we have ever had. More

If you want a guy to jump hurdles for you, Steve is your guy. I couldn’t keep up. The deal was easy and he explained everything that concerned me. He’s also just a nice guy to talk with and share stories. guy. I couldn’t keep up. The deal was easy and he explained everything that concerned me. He’s also just a nice guy to talk with and share stories. More

Steve is a wonderful person to deal with. He went more than the extra mile to make my experience an extremely pleasant one. He along with Tommy are top notch in my book. You will definitely be please wit than the extra mile to make my experience an extremely pleasant one. He along with Tommy are top notch in my book. You will definitely be please with the service Steve delivers. Robin E. More

I chose Richmond BMW even though I drove 100 miles to shop there! The service I received was everything I had expected from their reputation. Steve Lerner helped me find exactly what I wanted, explained shop there! The service I received was everything I had expected from their reputation. Steve Lerner helped me find exactly what I wanted, explained a lot about the car’s features before I even bought it. I would highly recommend Steve and Richmond BMW. More

Steve Lerner was great work with. He provided an extensive overview of my BMW X3 fleet vehicle. He was knowledgeable and personable. I will definitely work with him in the future. extensive overview of my BMW X3 fleet vehicle. He was knowledgeable and personable. I will definitely work with him in the future. More

Steve Lerner went above and beyond in making my purchase seamless and fun!!! Ask for Steve next time you want the best customer service! Thank you!!! I am so happy with my used 2016 Fiat! seamless and fun!!! Ask for Steve next time you want the best customer service! Thank you!!! I am so happy with my used 2016 Fiat! More

I highly recommend Steve Lerner. We have bought several cars from Steve over the years; most recently a BMW 7. Steve was extremely helpful during the entire process...from ordering to delivery! He is ver cars from Steve over the years; most recently a BMW 7. Steve was extremely helpful during the entire process...from ordering to delivery! He is very attentive to details and spent over two hours with me going over my new car and mentioned that I could contact him if I had any further questions. Steve will help you with all your auto needs! More