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Richmond BMW
Richmond, VA
1,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,308 reviews
January 01, 2022
Best BMW dealer by far..My fiance has ben raving about this dealership for quite some time and now I see why! Steve Lerner was extremely knowledgable and provided me with the best car shopping experience. this dealership for quite some time and now I see why! Steve Lerner was extremely knowledgable and provided me with the best car shopping experience. Honest, trustworthy, and the most aggressive pricing - what more could you ask for! Absolutely loving my new X3m40i :) 10/10 - Thank you Steve and Akshay!! More
by jessicawitchie93
Employees Worked With
Steve Lerner, Ashkay Mahale
January 01, 2022
Complete liars and they pulled a complete bait and switch from when I got a written quote through email to when I was in the dealership the very next day with absolutely nothing having changed. They had the from when I got a written quote through email to when I was in the dealership the very next day with absolutely nothing having changed. They had the vin# and accurate info including odometer reading. They’re just not honest. Will never go back. More
by M5F
Employees Worked With
Sales guy
December 28, 2021
Steve Learner walked me through my lease buyout with ease. I’ve never had a better experience buying an automobile! He was prepared and reviewed everything with me. I didn’t feel rushed or uneducated ease. I’ve never had a better experience buying an automobile! He was prepared and reviewed everything with me. I didn’t feel rushed or uneducated about my purchase. A big Thanks!! More
by Pjincarolina
Employees Worked With
Steve Lerner
December 15, 2021
Steve Lerner has gone above and beyond for us. He was able to secure an X5 45 E for us on short notice, and deliver it as promised before the end of the year. He kept us up to date on the order build pro able to secure an X5 45 E for us on short notice, and deliver it as promised before the end of the year. He kept us up to date on the order build process as soon as information was available. Steve was a pleasure to work with. This is the second BMW we have bought with him. I would highly recommend you seek him out at Richmond BMW. More
by j.joelbennett
Employees Worked With
Steve Lerner
December 03, 2021
Richmond BMW's customer service is great. Soon as I walked through the door I was greeted and shown right where to go. Steven Lerner is an amazing sales manager. He took the time out to have all the pa walked through the door I was greeted and shown right where to go. Steven Lerner is an amazing sales manager. He took the time out to have all the paperwork ready for me to sign. Even took the time out to walk me through my car, including all the features on the inside. Which most sale representative or managers won't do. And thank you to the manager of the dealership for working with me. I appreciate everyone there thank you so much! I can't wait to work with everyone again. Happy Customer Shaquona Kelly More
by Kelly_shaquona
Employees Worked With
Steve Lerner, Anton Kulay
September 16, 2021
Steve Lerner helped me purchase my car when my lease ended. He was fabulous from start to finish. Steve was efficient and by far the best car dealer I have ever encountered!! ended. He was fabulous from start to finish. Steve was efficient and by far the best car dealer I have ever encountered!! More
by HannahB
Employees Worked With
Steve Lerner
August 03, 2021
Steve was outstanding - very honest, funny, and most of all, helpful. My first time buying a used vehicle and it couldn’t have been easier or faster. Can highly recommend! all, helpful. My first time buying a used vehicle and it couldn’t have been easier or faster. Can highly recommend! More
by AggusBrowning
Employees Worked With
Steve Lerner
July 09, 2021
I would highly recommend Steve at richmond bmw on Broad - very patient and knowledgeable. Appreciate the attention to details. We love our new car. thanks Steve! very patient and knowledgeable. Appreciate the attention to details. We love our new car. thanks Steve! More
by greg.sitkiewicz
Employees Worked With
Steve Lerner
June 30, 2021
Highly recommend Steve Lerner, it was my first time purchasing a car and Steve was very professional and knowledgeable. He ensured all my concerns with the vehicle were addressed since it was a used ca purchasing a car and Steve was very professional and knowledgeable. He ensured all my concerns with the vehicle were addressed since it was a used car. A great salesman and a cool guy! More
by Naveed
Employees Worked With
Steve Lerner
