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Richmond BMW

Richmond, VA

4.6
1,350 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,350 reviews

December 01, 2024

Steve Lerner is the single best car salesman we have ever met. He is a treasure. BMW is lucky to have him. Truly. More

by Stanton.mccomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
November 27, 2024

Please recommend any available coupons to ofset cost, customer service was friendly and compassionate. Car was washed and serviced in a timely manner. More

by rkstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Grim
November 26, 2024

Good customer service from everyone. Good comm. Very helpful. Very willing to discuss issues and provide guidance. More

by X5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 26, 2024

I needed the scheduled service, state inspection, and recall repairs. All of the work was completed on time. The service agents also didn't keep me waiting, but traded off assignments to help all 3 of us More

by gwashing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Grim
November 25, 2024

Martin was excellent, Executional service, very accommodating and friendly, all staff were easy to work with. More

by willclark1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
November 17, 2024

Great place that takes care of me when I bring my vehicle in for service More

by Marseepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Pearson, Allen Grim
November 16, 2024

Huge and his team are fantastic. Loved the way they understood the need and recommended the best vehicle suitable. More

by ZAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
November 14, 2024

Sorry. Composition and word counts required in a review is a turn off. That's seventeen words.. More

by munson.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
November 14, 2024

Thomas Natalie took good care of my visit though it took little longer that day. But I am very happy about how the whole service task is taken cared by him while walking out. Thank you More

by Gonela.ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Natale
November 14, 2024

Exceptional service! Stephanie was Awesome handle things long distance, had great patience, went the extra mile and made it happen! Everyone worked together as a Great Te More

by tonita
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
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