Richmond BMW

Martin was exceptional in his knowledge and customer service. He was determined to help me get the car I wanted! He was a delight to work with! service. He was determined to help me get the car I wanted! He was a delight to work with! More

Jacky is the best salesman I’ve worked with over the years. He is very consultative and provides the upmost customer service. years. He is very consultative and provides the upmost customer service. More

I am on my fifth BMW from this dealership (since the 90's) and would never go anywhere else! Great customer service, great cars, great experience! 90's) and would never go anywhere else! Great customer service, great cars, great experience! More

The service man was very,very nice to meandhelp me a lot. Thank you. The prices are just to high.Need needed more work to my car.Its just to hight to get the repair done.I love my BMW.I will be coming back. Thank you. The prices are just to high.Need needed more work to my car.Its just to hight to get the repair done.I love my BMW.I will be coming back.The service is the best.your BMW is going to be repair right. More

The dealership is always attentive and provides excellent follow up and price estimates. Service was delivered on time and as estimated follow up and price estimates. Service was delivered on time and as estimated More

Steve Lerner is the best! Beyond knowledgeable and helpful through the entire purchase of my first BMW. 10/10 Beyond knowledgeable and helpful through the entire purchase of my first BMW. 10/10 More

Best experience at a car dealership. All team members were extremely professional and thorough in their explanation and interactions. All team members were extremely professional and thorough in their explanation and interactions. More

Jonathan was great! He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for a test drive. During the drive, Jonathan did a great job selling the vehicle and showing off all the "special features" in the model! At that point my decision was made and I was purchasing my vehicle at BMW with Jonathan! When I was ready for purchase, he was available and ready to deal with all of my situations, ie trade in and financing! He was amazing and made the car buying experience wonderful and anyone who purchases a car from him is in great hands! Thank you BMW and happy to join the family! More

I had a wonderful experience during my last visit for service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answer service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answered all my concerns about my car. More