Richmond BMW

We didn't plan to purchase a car that day, but our salesman, Jacob, was very informative and not pushy. Had amazing conversation with the General manager as well. Very relaxed and enjoyable purchase e salesman, Jacob, was very informative and not pushy. Had amazing conversation with the General manager as well. Very relaxed and enjoyable purchase experience. More

Crown BMW is among the best dealers I have ever been to. They keep you informed every step of the way and went above and beyond in maintaining our X3. Thanks VA and the mechanics involved. They keep you informed every step of the way and went above and beyond in maintaining our X3. Thanks VA and the mechanics involved. More

The waiting area was nice and clean and everyone was very pleasant. Drinks and complimentary snacks provided. pleasant. Drinks and complimentary snacks provided. More

JR, our salesman was excellent. He is friendly, knowledgeable and pleased to work with. I would work with him again. He is friendly, knowledgeable and pleased to work with. I would work with him again. More

Great salesperson jacob s. , had a vehicle i was interested in , was able to move through a reasonable negotiation , had a vehicle i was interested in , was able to move through a reasonable negotiation More

Thomas G. , my service representative, was excellent as always and worked to ensure that my car’s needs were addressed. He consistently goes above and beyond w , my service representative, was excellent as always and worked to ensure that my car’s needs were addressed. He consistently goes above and beyond with the service he provides. I greatly appreciated his assistance! More

The best thing about my purchase experience at Richmond BMW was my salesperson Steve Lerner. We hit it off the minute we met and he made the experience of buying my X6 M50i the best car buying experience BMW was my salesperson Steve Lerner. We hit it off the minute we met and he made the experience of buying my X6 M50i the best car buying experience ever. He knows the x6 so well. All my questions were answered and then some! Great personality and very knowledgeable about his product. I will definitely be back as long as Steve is there. More

Excellent new vehicle experience with salesperson Jacob S (and other professionals at Richmond BMW). Worth the longer drive to this dealership and the decision to buy here. (and other professionals at Richmond BMW). Worth the longer drive to this dealership and the decision to buy here. More

This is our second purchase with Richmond BMW and we couldn’t be happier. Will absolutely be coming back for our next one. couldn’t be happier. Will absolutely be coming back for our next one. More

I came in late Saturday afternoon and left with a car three hours later very happy. three hours later very happy. More